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Safford Brown CDJR Sterling

Sterling, VA

4.5
178 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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21900 Auto World Cir

Sterling, VA

20166

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Showing 178 reviews

December 15, 2025

Alejandro did an excellent job as always! Very knowledgeable and great service. Very much enjoy working with him More

by GTGEHRINGER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Safford Brown CDJR Sterling responded

Thank you for your wonderful feedback! We're thrilled to hear that Alejandro provided you with excellent service and knowledge during your visit to Safford Brown Chrysler Dodge Jeep RAM Sterling. We value your relationship and look forward to assisting you again in the future. Don't hesitate to reach out if you need anything! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

December 14, 2025

Very professional. Great experience Very friendly staff. Clean facility. The coffee was excellent Thank You More

by 14374
Recommend Dealer
Yes
Dec 15, 2025 -

Safford Brown CDJR Sterling responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown CDJR Sterling to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2025

Adeel and the service team kept me updated as work progressed on my Jeep. All work completed on a timely basis and Adeel patiently answered a few questions I had as well. Excellent experience! More

by krerac6162
Recommend Dealer
Yes
Employees Worked With
Adeel
Dec 13, 2025 -

Safford Brown CDJR Sterling responded

Thank you for your great review! We're pleased to hear that Adeel and our service team provided you with excellent support while servicing your Jeep. Keeping our customers updated and addressing their questions is our priority, and it's wonderful to know we met that standard for you. We appreciate your feedback and look forward to assisting you again at Safford Brown Chrysler Dodge Jeep RAM Sterling! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

December 12, 2025

Thanks Ss Ss s s d s s s s s s s s s ! More

by DOUGMTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex 5 stars
Dec 12, 2025 -

Safford Brown CDJR Sterling responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown CDJR Sterling. We look forward to having you as one of our valued customers for many more years to come!

December 12, 2025

No thanks No thank you I don't want to say anymore Alex was great That's it More

by jshannon18
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 12, 2025 -

Safford Brown CDJR Sterling responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown CDJR Sterling.

December 12, 2025

Recall update was why I scheduled the service. Ended up with tire alignment also after recommendation from service tech. Also listed fuel/air inlet cleaning and brake fluid exchange, which to me i More

by chris_peterson
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 12, 2025 -

Safford Brown CDJR Sterling responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown CDJR Sterling. We look forward to having you as one of our valued customers for many more years to come!

December 12, 2025

Excellent and fast service! Alejandro kept me informed and updated and was great to work with More

by mariaelena1723
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 13, 2025 -

Safford Brown CDJR Sterling responded

Thank you for choosing Safford Brown CDJR Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 12, 2025

If Alejandro broke down the total price and told me that I would be paying $170 for simple battery install labor, I would have declined. Labor was only 30 minutes and $170 is a bit much for a simple battery More

by jsingh12
Recommend Dealer
No
Employees Worked With
Alejandro
Dec 15, 2025 -

Safford Brown CDJR Sterling responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the labor cost for the battery installation. We strive to provide transparent pricing and value for our services at Safford Brown Chrysler Dodge Jeep RAM Sterling. Please feel free to reach out to me directly if you'd like to discuss this further or if you have any additional concerns. Your input is important to me as we continually aim to improve. Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

December 11, 2025

Adin was straight forward making the car buying process simple and easy. Will return forsure More

by clonasster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adin
Dec 11, 2025 -

Safford Brown CDJR Sterling responded

Thank you for your kind words, and I appreciate you taking the time to leave a review! I'm thrilled to hear that Adin made the car buying process simple and easy for you. We look forward to welcoming you back to Safford Brown Chrysler Dodge Jeep RAM Sterling for your next visit! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

December 11, 2025

Everything with my Jeep purchase went super smooth. Sri did a terrific job of getting me the transaction that fits my budget. He was very knowledgeable and attended to every detail. I am very pleased. More

by rickvanhecke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sri
Dec 12, 2025 -

Safford Brown CDJR Sterling responded

Thanks so much for your excellent review, Rick! We're so glad to hear that everything went smoothly with your Jeep purchase and that Sri was able to assist you effectively. His dedication to ensuring that your transaction fit your budget and attention to detail truly reflects our commitment at Safford Brown Chrysler Dodge Jeep RAM Sterling. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

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