Safford Brown CDJR Sterling

Great service. Efficient. Effective. Job well done by all with my vehicle. Would highly recommend. Efficient. Effective. Job well done by all with my vehicle. Would highly recommend. More

Team is very charming. Keep in mind that the delivery is *in addition* to the Internet pricing and any emails that you may receive notifying you that the price allegedly dr Keep in mind that the delivery is *in addition* to the Internet pricing and any emails that you may receive notifying you that the price allegedly dropped. More

Came in for brakes and was given the cheapest option without consult. My brakes are insanely loud. Was offered to come back in for “oil” to make them less loud. Just as bad. Wasted time twice. without consult. My brakes are insanely loud. Was offered to come back in for “oil” to make them less loud. Just as bad. Wasted time twice. More

Courteous and good service I had a slow leak in a tire brought in in the morning. They were able to squeeze me in and called me early afternoon to pick up my truck. Greatly appreciated. brought in in the morning. They were able to squeeze me in and called me early afternoon to pick up my truck. Greatly appreciated. More

My wife and I had a great experience at the dealership. Everyone we came in contact with had great customer service and was willing to answer all of our questions without hesitation. Everyone we came in contact with had great customer service and was willing to answer all of our questions without hesitation. More

Jack Mccutchan was very friendly, engaging, and not pushy during the car review and test drive. during the car review and test drive. More

I had an outstanding experience with my recent Jeep service. The entire process was smooth, professional, and genuinely customer-focused. Service Advisor Dylan went above and beyond, clearly explaining service. The entire process was smooth, professional, and genuinely customer-focused. Service Advisor Dylan went above and beyond, clearly explaining everything, keeping me updated, and making sure I felt confident in the work being done. The supervisor was equally impressive, ensuring the service was thorough and completed with great attention to detail. Overall, the team was amazing. I couldn’t be happier with the quality of service and the care they put into their work. Highly recommend! More

The service was excellent! I appreciate honest, professional, and prompt communication. All of that was provided at Brown’s. Adele (306) was a pleasure to work with! I appreciate honest, professional, and prompt communication. All of that was provided at Brown’s. Adele (306) was a pleasure to work with! More

I had an 'appointment' to replace a fuse at 1:30 p. m. and arrived at 1:15 pm. At 1:50pm, the car had not been moved to the service bay. It is useless to make an appointment if service will not honor an m. and arrived at 1:15 pm. At 1:50pm, the car had not been moved to the service bay. It is useless to make an appointment if service will not honor an appointment. I left the dealership extremely disappointed, drove to Virginia Tire and Auto a short distance away. They took me immediately, replaced the fuse, showed me how to do it the next time, and I was done in less than 15 minutes. Absolutely no excuse for this level of service at the service desk. More

Accurate diagnosis and timely resolution of the issue. There was good communication from the dealership. There was good communication from the dealership. More