Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Safford Brown CDJR Sterling
Sterling, VA
128 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 128 reviews
June 29, 2024
From start to finish, my experience was amazing! I was not expecting such a beautiful and clean dealership. Everyone was super polite, positive, and happy. Thank you Clint for getting me in the door I was not expecting such a beautiful and clean dealership. Everyone was super polite, positive, and happy. Thank you Clint for getting me in the door and showing me the vehicle. Thank you Dominique for being my Finance Manager and exceeding my expectations. He made me feel like my voice was being heard the entire time. Lastly, big thanks to Akbar for helping me set up the Bluetooth and the Jeep App. All 3 of these employees were essential to my purchase. Thank you, team! I love my new manual 2024 Jeep Wrangler Sport S V6 in Earl Grey! More
by iankhan
Employees Worked With
Clint, Akbar, Dominique
November 04, 2023
Purchased a used truck last weekend, hidden up charge for "diamond protection package" added in at the end for almost $1900, finance pushed to take their loan, I was pre approved. Get the car home to PA, fai "diamond protection package" added in at the end for almost $1900, finance pushed to take their loan, I was pre approved. Get the car home to PA, fails safety inspection for rear brakes, I was told, "so the truck did pass VA inspection we cant be held accountable if it doesnt pass in another state we only guarantee VA" hard to believe that PA is so much more stringent that 300 miles ruins brakes seems like a lick and stick inspection sticker Asked to speak with the Sales Manager and was directed to voicemail More
by PaulD74
Employees Worked With
Stacey
October 12, 2023
I had a very pleasant and quick sales process. Nagwan Osman had the Jeep I was interested in waiting to be road tested. Finance department presented rates from not 1 but several lending institutio Nagwan Osman had the Jeep I was interested in waiting to be road tested. Finance department presented rates from not 1 but several lending institutions for the best and length of loan I wanted. Vehicle was cleaned and waiting with tags on ready for me to drive off on the day and time I selected. I would strongly recommend Safford Brown of Sterling. Kevin More
by yahn01
March 20, 2023
Unreal. Committed to buying a Lexus 2020 UV for $35,790 with Mohamed and his boss Hank. They both sent me the price quote (which my lawyer currently has a co Committed to buying a Lexus 2020 UV for $35,790 with Mohamed and his boss Hank. They both sent me the price quote (which my lawyer currently has a copy of) and stated although it was a Friday , they were raising the price for the weekend but not to worry- because they honor their commitments. Went through financing this morning (my credit was 840 last week) and was waiting for a call back - got a call back from Mohamed who said ‘uh , so corporate said the price was too long and we need like 2k more.’ You ever heard of anything like this??? xxxxx crooks- Matt G. Reply to this message with your phone number and I will personally call you and relay the story and provide all texts and documentation. Matt G More
by Ravens52
Employees Worked With
Mohamed and Hank
November 23, 2022
I had a very bad experience with this dealership. Car I was looking to purchase was advertised on Truecar and AutoSMART for the same price. When it came time to sign on the line suddenly the price of Car I was looking to purchase was advertised on Truecar and AutoSMART for the same price. When it came time to sign on the line suddenly the price of the car was not the same. When I showed them that the price was different they did their best to try and get the price fixed but when I went to pay I found the cost stayed the same and they removed the certified used paperwork and removed other fluff items to bring the total cost down which didn't help me at all. In the end the car is what I wanted for my daughter so like an idiot I paid for it and while I was doing the paperwork these guys removed the spare tire and Jack from the car while they were supposed to be fueling it up and cleaning it for me. I left with half a tank in gas and debris all over the floor and gloveboxes. I was told there was only one key fob but looking at the key chain it says 2/2 so yeah sounds like they kept my key fob too. Guess that's what I get for standing up for myself. I asked to speak with the sales manager or the GM and got a few emails promising a phone call and in the end they just waited out the 3 days I could have returned the car and never called me back and now wont answer emails. Please do yourself a favor and stay away from this dealer. Actually had the nerve to ask me if I wanted a quote for jack and spare tire.. More
by jwebber1112
Employees Worked With
Wali Khan, William (supposed to be Sales Manager)
April 10, 2022
from the salesman moose, sales manager austin and finance all around great experience! quick and easy probably one of the easiest car transactions ive done! all around great experience! quick and easy probably one of the easiest car transactions ive done! More
by INSURANCEMANCLAYTON
Employees Worked With
moose, Austin
June 12, 2020
Everyone was very pleasant and welcoming (even provided a tasty lunch from Moby Dick), and they went out of their way to answer our questions, address our needs, and work to secure good financing options. Aq tasty lunch from Moby Dick), and they went out of their way to answer our questions, address our needs, and work to secure good financing options. Aqeel, Muhammad, and Jesse were absolutely wonderful! More
by Joseph C
Employees Worked With
Aqeel, Muhammad, and Jesse
September 04, 2019
They try to scamm you into things. The sales manager Howard said that my new wrangler included a rebate that I had to finance with their super high rate to get that price. I called Chr The sales manager Howard said that my new wrangler included a rebate that I had to finance with their super high rate to get that price. I called Chrysler. They stated that is not true. Watch out for these scammers. They lied on price and tried to add even more fees. Buyer beware. More
by Wranglertopdown
Employees Worked With
Howard
