Safford Brown Honda Arlington

This person needs to learn how to sell but not quick the customer away. i had really bad experience over there just with him, all the other employee were helpful and willing there work, but that he did not customer away. i had really bad experience over there just with him, all the other employee were helpful and willing there work, but that he did not want help at all. the rood thing he has done, he open the door to me to leave the place. that was really bad. More

STAY AWAY FROM THIS HONDA DEALER! We had a terrible STAY AWAY FROM THIS HONDA DEALER! We had a terrible experience on December 30th 2006: (a) We were assured by the dealer's sales person that the Ho STAY AWAY FROM THIS HONDA DEALER! We had a terrible experience on December 30th 2006: (a) We were assured by the dealer's sales person that the Honda Civic LX we were interested about had been already submitted to a complete inspection. (b) We wanted to buy the car and completed the paper work (including a phone call to Geico to get our car insurance) (c) After that, they wanted our money, however, they would not give us the car, arguing that the car still needed to pass the Virginia State inspection, in evident contradiction with part (a). Additionally, they mentioned the car would not be available until the first days of January 2007. (d) We asked to borrow a car from them, while the car was fully inspected. Their answer was no. (e) We asked to leave a deposit instead of the full amount, given that they wanted the money but we would not receive a car in exchange. Their answer was no. At that point, the store manager was absolutely rude, with a "let's get rid of these people" attitude. We cancelled the deal and left the place very frustrated. As mentioned at the beginning, you will do better by staying away from this Honda dealer. They have a total lack of professionalism and poor manners to deal with their customers. Honda should do something about this dealer. They are, by far, the worst. More

Overall, their service dept is ok, average. They have not yet updated their facilities like other dealerships in the area, so it looks old and dirty. The service waiting area is small, cramped, and dingy. yet updated their facilities like other dealerships in the area, so it looks old and dirty. The service waiting area is small, cramped, and dingy. The prices are ok, but since they are smaller, be prepared to wait longer than you would expect. Their "express" oil change took 1 hr 45 minutes; other dealers will have you out the door in 30 minutes or less. More