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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
743 Reviews

743 Reviews of Safford Brown Kia Manassas - Service Center

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September 29, 2025

Fast and efficient work, the advisers were helpful and the management team was very attentive. More

by J1BROWNIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Safford Brown Kia Manassas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.

September 29, 2025

Very good, very quick, exceptional service and professionalism Johnathan was extremely helpful and very friendly and nice More

by adorego853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Safford Brown Kia Manassas responded

Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2025

Customer service was great and have had no issues since the service! Mechanic did a good job! More

by jaynesbt05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Safford Brown Kia Manassas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2025

My service attendant was very communicative throughout my wait and I appreciated that very much. More

by STARWAVRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name, but he was helpful
Sep 28, 2025 -

Safford Brown Kia Manassas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 27, 2025

Service was exceptional and very professional. Ismael and the staff’s in the service were absolutely amazing, kind, patient and I highly recommend this location. More

by famabell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Sep 27, 2025 -

Safford Brown Kia Manassas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2025

I had a super fantastic experience at Safford Brown Kia of Manassas during my service appointment. The team - my service representative Destinee and Brandon were super patient, transparent, friendly and ge More

by SALKAY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee and Brandon
Sep 27, 2025 -

Safford Brown Kia Manassas responded

Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 26, 2025

Knowledgeable and made sure I received the best possible deal on my truck repair. Thanks. More

by almapowell1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 26, 2025 -

Safford Brown Kia Manassas responded

Thank you so much for your excellent review, Alma! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Kia Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.

September 25, 2025

Bought my Kia Niro at this dealer ship about a yr ago, which was a great experience, due to the stressfree, professional, transparent and fast process. Going there for services, too. Excellent customer s More

by Petra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. Sorry. All of them are friendly, helpful and professional.
Sep 25, 2025 -

Safford Brown Kia Manassas responded

Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!

April 25, 2025

The service is to busy, I take my car in a month ago with driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it More

by powerm800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joaquin
Apr 28, 2025 -

Safford Brown Kia Manassas responded

Hello powerm800, We are very sorry to hear that we missed the nail in your tire. Please feel free to reach out to our management team at your convenience at 703.331.8080 to discuss further.

March 31, 2025

I had my tire fixed at Safford Kia under warranty, and they were very professional and courteous and even washed my car! More

by Carla R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Safford Brown Kia Manassas responded

We're so happy to hear that, Carla! Thank you for your feedback and please let us know if there is ever anything else that we can assist you with in the future!

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