Safford Brown Kia Manassas - Service Center

Great customer service at the front desk, and my vehicle was ready on-time. They ordered me a ride, which I appreciate. was ready on-time. They ordered me a ride, which I appreciate. More

Michelle was great to work with she was great help in getting our car repaired and back on the road getting our car repaired and back on the road More

Browns Manassas KIA looks like it is going out of business. No parts department. No cashier. Only 1 service customer service agent. Boxes of old invoices sitting around. I remember when this was a fi business. No parts department. No cashier. Only 1 service customer service agent. Boxes of old invoices sitting around. I remember when this was a first class dealership. It’s a third rate dealership now. Disappointing. What happened?!!!! More

Michelle was friendly, efficient and pleasant. She was the only advisor on duty but handled everything with a friendly smile. My service took a bit longer than anticipated but my car was clean a She was the only advisor on duty but handled everything with a friendly smile. My service took a bit longer than anticipated but my car was clean and ready to go and worth the little wait. More

Great service every time! Everyone is so friendly and they aren’t out to get money like other dealerships by selling you unnecessary things Everyone is so friendly and they aren’t out to get money like other dealerships by selling you unnecessary things More

Everyone always very nice and professional. They always get me in and out fast which makes my time feel valued and I really appreciate that. They always get me in and out fast which makes my time feel valued and I really appreciate that. More

Michele was a great help addressing my issues and looking into my concern about the floor mats into my concern about the floor mats More

Service performed very well and promptly. Did not have to wait long. Michelle, as usual, was very helpful. One suggestion: it will be helpful if you post the cost of each service on the site. Did not have to wait long. Michelle, as usual, was very helpful. One suggestion: it will be helpful if you post the cost of each service on the site. I paid $49,99 for a Tire Rotation. I thought that was pretty steep. More

Got me in quickly and provided facts on my car without prompting from me! Did great job prompting from me! Did great job More

Julio did a great job communicating with us and coordinating maintenance for our KIA Soul. The whole maintenance team was terrific. Thank you! coordinating maintenance for our KIA Soul. The whole maintenance team was terrific. Thank you! More