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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
735 Reviews

735 Reviews of Safford Brown Kia Manassas - Service Center

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October 18, 2023

Representative did a great job with having everything set and ready, provided transportation and complementary services More

by EYADYOUNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback,. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

October 18, 2023

Michelle was a responsive representative. She was detailed and made me feel like a valued customer. More

by ANDARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michelle does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

October 17, 2023

Michele is the best. She is very knowledgeable and professional. She is the best employee in the service department. She is the only reason I come here for service. More

by Chelsea Harty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Safford Brown Kia Manassas responded

Chelsea, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Staff members were friendly and were able to get the car in quickly to perform the repairs More

by agracemadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

We appreciate your kind words about our service team. Thank you for choosing Safford Brown Kia Manassas for your vehicle needs. Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Jonathan made an unfortunate and unexpected experience (a flat tire) considerably better with his attention to what I needed, keeping me informed and checking on my satisfaction. More

by Lauraslicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Laura, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

I did not have an appointment on a crowded Saturday but they did my tire repair that day in a very timely matter. I was very impressed with Julio in the service department. More

by REEDYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Easy to schedule and great communication from the strong Kia team at Browns Manasass Kia More

by jlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas

October 15, 2023

Friendly people and they work with you about your vehicle and don't push you about the vehicle but let you know More

by jmbeatty98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Safford Brown Kia Manassas responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

October 14, 2023

The Safford Brown Kia Manassas team were extremely professional and created a warm/welcoming environment for me during the car buying process. More

by fredhofs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sopele Togba
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Fred, thank you for writing this amazing review for our team! At Safford Brown Kia Manassas, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Safford Brown Kia Manassas

October 14, 2023

Staff members very nice and friendly. Quick service. Quicker than expected! Very nice waiting area. More

by latricia333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Rojas
Oct 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Latricia. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

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