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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
735 Reviews

735 Reviews of Safford Brown Kia Manassas - Service Center

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October 02, 2023

Easy and fast appointment schedule with professionalism and service at its best. Problem solved as expected. More

by Roger n Shey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Safford Brown Kia Manassas responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Safford Brown Kia Manassas

October 02, 2023

The service center at Safford Brown Kia in Manassas is always very easy to deal with. They can always get me in at a convenient time and don't waste my time. They keep you up to date on what is happening. More

by FLYBYKNITE
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Safford Brown Kia Manassas responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown Kia Manassas, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at Safford Brown Kia Manassas

October 01, 2023

I was in and out quickly, and received updates from Jonathan and Michelle. The car was washed and vacuumed. More

by JUMPINJACK429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

October 01, 2023

Great service and good communications, I was pleased with the service. The service manager Dave wishnow kept me updated regularly. More

by bmartin.ele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wishnow
Oct 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

September 29, 2023

My experience was very good, waiting area was neat and clean. They did not recommend unnecessary services. More

by Dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Safford Brown Kia Manassas responded

Thank you for visiting our service department and for leaving the kind words, Dominic. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas

September 28, 2023

Kept up to date about appointment, left in the loop about going’s on, comfortable wait More

by macthebuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

September 27, 2023

I received excellent service at Safford Brown Kia Manassas. The staff were thorough and quick. They were pleasant and professional with me as a customer. More

by johnbrown02209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
Oct 02, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback, John. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

September 25, 2023

Very personable and answered all my questions. Went above and beyond to make sure I was getting everything I was looking for. More

by Gerris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cosby, Louis Rojas
Sep 28, 2023 -

Safford Brown Kia Manassas responded

Congratulations on your new purchase, Gerris! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, The Team at Safford Brown Kia Manassas

September 25, 2023

This is probably the best dealerships service experience that I have had. They have a easy to use scheduling system online which sends out text reminders. The service rep, Julio, went above and beyond to he More

by Stinger Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Sep 28, 2023 -

Safford Brown Kia Manassas responded

Thank you for your kind words. We feel our service department is what makes Safford Brown Kia Manassas special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas

September 24, 2023

Everything was very good. Guys very friendly and help me a lot. Thank u all’s More

by cesur3791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas

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