Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
735 Reviews

735 Reviews of Safford Brown Kia Manassas - Service Center

Sort by
August 15, 2023

Friendly, curtesy and care! Good work. Keep it up. Keep it up Keep it up More

by INOVATAMNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

August 14, 2023

The employees were professional and the waiting area was clean and inviting. Keep up the great work. More

by Matt Hazelworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Safford Brown Kia Manassas responded

To say thank you is not enough, Matt! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Safford Brown Kia Manassas again! Sincerely, The Team at Safford Brown Kia Manassas

August 14, 2023

Representive got me schedule quickly for my oil change. Service desk gave me good service. More

by AP191PLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 13, 2023

Staff are very helpful, quick to answer any questions I may have. Never keeping me waiting too long. More

by cane227
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

August 11, 2023

Personally I’m so proud of all the Browns Manassas KIA staff to helping with all peoples how has KIA cars they are reaching for every one on time More

by ASADUDDIN.SHIRZAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas

August 10, 2023

Ali was professional he explained everything about the Kia sportage me and my wife were happy thank you Ali and Jeanne for everything More

by sonia condori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ali five star for Ali
Report | Print
Aug 15, 2023 -

Safford Brown Kia Manassas responded

Sonia, we sincerely thank you for going out of your way to write this review about Safford Brown Kia Manassas. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new Kia Sportage. If you have any further needs, please come back to see us. Sincerely, The Team at Safford Brown Kia Manassas

August 08, 2023

Efficient, friendly, helpful service received. Hoping they diagnosed my issue correctly, but if they didn’t I believe they will do their best to help sort it out More

by CACLARKE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Safford Brown Kia Manassas responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

August 08, 2023

The team was very friendly! My cars were serviced in a timely manner. I will continue to have my cars serviced here. More

by Lawrence89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Safford Brown Kia Manassas responded

Hi there and thank you for your kind review! We can't tell you how much we appreciate your customer loyalty. Thanks for letting us take care of your cars! Sincerely, The Team at Safford Brown Kia Manassas

August 05, 2023

This dealership is very honest. In fact, Jonathan recommended I not do some of the services I had originally intended to do. Reason being I did not need them. You do not see this More

by BKENNICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas

August 05, 2023

Terrible service department. Not friendly-they won't acknowledge you when you walk in, or after you stand there waiting. Poor communication about repairs. Very overpriced, bad v More

by ORWIGks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to share your recent experience at Safford Brown Kia Manassas. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Team at Safford Brown Kia Manassas

1
...
25
26
27
...
74