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Safford Brown Subaru Manassas

Manassas, VA

4.7
681 Reviews
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9018 Liberia Ave

Manassas, VA

20110

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Showing 681 reviews

September 11, 2025

Best car maintenance service by far! I have been to Safford Brown Subaru multiple occasions and they deliver each and every time. They are professional, attentive, friendly, knowledg More

by ALICIAG111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grayson and Eddie -⭐️⭐️⭐️⭐️⭐️
September 11, 2025

Service fee for credit card use may be acceptable for a very small business but not for a major car mfr. Not a smart buyers move. More

by VATURNBULLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Nice folks. Staff were friendly and made certain I understood what service was being performed that day More

by BOBBYLEETHEBUILDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greyson
September 11, 2025

Pleasant, fast, reliable. No surprises when bringing car in for regular services. Service with a smile. More

by warren_ami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

The wait time during my recent visit was a bit longer than expected, and I was disappointed to find the complimentary snacks area empty especially when compared to my previous visit, where that small det More

by IAMMRSM
Recommend Dealer
Yes
September 10, 2025

Eddie was very helpful and professional. He explained everything well. The place is also clean. More

by NAKATOPBRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
September 10, 2025

I am always pleased with the service I get from Safford Brown Subaru Manassas. I am treated with courtesy and respect and I am confident that my car is well cared for in a timely manner. More

by KRARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

I was able to get fast and efficient service. Please keep up the good work. More

by AkliluTa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

Kennedy was very professional, kind and helpful to me. I was pleased to purchase a new car and trade in old car without frustration. She took care of the process very smoothly and fast. More

by shinchian3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmir Quiroga
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

Had my car ( A Subaru) towed to this dealership after my car died on a major highway. Not sure what was wrong with it and even for them to look at it was $276…when your car is dead and towed to their locati More

by ZIMMONMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Sep 10, 2025 -

Safford Brown Subaru Manassas responded

We’re sorry to hear about your experience. We understand how stressful car issues can be, especially in an emergency. Our diagnostic fee covers the time and expertise needed to accurately assess any issue, even if it turns out to be something simple like a battery. In this instance the diagnostic fee was waived with the replacement of the battery. Subaru factory replacement batteries do come with an 80 month limited warranty. I do see that this is your first visit with and you generally service with CMA Subaru. A search online will show that we offer this battery over $50 cheaper than CMA. We aim to be transparent and inline with the market regarding our pricing, If you'd like to discuss this further, please contact our service manager at 571.358.3629, cmoore@saffordbrown.com. We appreciate your feedback.