Brown's Manassas Subaru - Service Center

I have been very pleased with the service at this dealership.Very knowledge and helpful. dealership.Very knowledge and helpful. More

I have bought four cars from Browns' and always received a fair deal. The service department is excellent. During my most recent service visit, Browns' made the repair (refastening a loose exhaust heat shi a fair deal. The service department is excellent. During my most recent service visit, Browns' made the repair (refastening a loose exhaust heat shield on my ten year old Outback) for free. Terrific customer service this week, and always. I'll be back. More

Been going there for several years & appreciate the customer service I get Every customer is dealt with a team who knows what they are taking about (imagine they're all woman) Special thanks to Shelly customer service I get Every customer is dealt with a team who knows what they are taking about (imagine they're all woman) Special thanks to Shelly & when she isn't there Sue takes care of my needs. Another shout out to mech. Zac who has made my husband 2004 car a dream AND a note about the manager-hes great & has always support his team that why i go there . All the people Ive met or interacted with are professional and seem happy to be there to serve you- that means from top-to-bottom this is the best place of business i use (I should know having been a manager for 25-30 years. You're only as good as your team - they are everything More

Professional service Greatest customer service ever as soon as I walked in and Vince and every one that was there to drop off my Subaru for warranty service work to be don Greatest customer service ever as soon as I walked in and Vince and every one that was there to drop off my Subaru for warranty service work to be done and I always got a phone call on the status that was being done the entire time until pickup. More

Real people at this dealership I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to bu I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to buy and service your Subaru. Nice folks, easy to deal with. Good service all the way around. More

Professional and Excellent Customer Service The entire staff is professional, knowledgeable, and customer service is top notch. I'm always confident that all work is done with highest attention The entire staff is professional, knowledgeable, and customer service is top notch. I'm always confident that all work is done with highest attention to detail. More

Six month Maintenance service I've been impressed with the courtesy of the staff, and experienced service that is performed well and on time. We always receive a very nice car wash I've been impressed with the courtesy of the staff, and experienced service that is performed well and on time. We always receive a very nice car wash. More

No surprises! From the friendly, family style greeting to the write up, the service, the bill, there were no surprises. This is the best dealership I have ever deal From the friendly, family style greeting to the write up, the service, the bill, there were no surprises. This is the best dealership I have ever dealt with and that includes four Subaru dealerships (we are now on #s 5 and 6), three Volvo dealerships (all they wanted was your money), a couple of Toyota dealerships (ho hum) one Isuzu dealerships, two Buick dealerships, three Chevy dealerships, and one Oldsmobile dealership (remember those?), Brown Subaru is Grand Cru, Prime Class, Top of the Line. The service writers don't talk down to you, they don't try to sell you something extra, and they are the friendliest people in town! Just like close family. The reason I have dealt with so many dealerships is that I am older than dirt!!! ;-) More

Always been good. I have owned a Subraru for almost 3 years now and everything I need to go to the dealership, I have never been disappointed. They have help me in ev I have owned a Subraru for almost 3 years now and everything I need to go to the dealership, I have never been disappointed. They have help me in every step and have even went far above my expetations as a dealership. The staff are always friendly and willing to help in any way that they can. More

The Women in the Service Shop are #1 I was greeted promptly by three cheerful women. They were friendly and efficient. Very pleased with my service, which took less than the quoted time I was greeted promptly by three cheerful women. They were friendly and efficient. Very pleased with my service, which took less than the quoted time. More