Brown's Manassas Subaru - Service Center

Excellent customer service. Went above and beyond to make sure my issues where covered by the warranty without any hassles. Went above and beyond to make sure my issues where covered by the warranty without any hassles. More

All went well. No issues. Please don't text me anymore. I like my Subaru alot. No issues. Please don't text me anymore. I like my Subaru alot. More

our second scheduled maintenance for our 2024 Subaru Forrester. Eddie Alomia greeted us as we pulled up and introduced himself as our service rep. expalined the service and reviewed our first service w Forrester. Eddie Alomia greeted us as we pulled up and introduced himself as our service rep. expalined the service and reviewed our first service when I asked about it. Had the tech check the cabin air filter because we've had ongoing problems with mice nests. Texted us promptly when the car was ready. More

Services were preformed well, at the estimated cost, and on time. Overall, I was very pleased. on time. Overall, I was very pleased. More

Absolutely the best automotive service department I have ever worked with, Meredith Eden, their service representative, was truly outstanding. She was always pleasant, technically knowledgeable, courteous ever worked with, Meredith Eden, their service representative, was truly outstanding. She was always pleasant, technically knowledgeable, courteous, and exceptionally professional in every way. She was especially helpful working with my insurance company that covered the non-accident damage to the car. Excellent work by all concerned. Highly recommend them. More

Everyone is pleasant to deal with, and they make everything clear. Eddie is an excellent representative of Safford Brown in Manassas. The waiting room is clean and it’s wonderful to have something t everything clear. Eddie is an excellent representative of Safford Brown in Manassas. The waiting room is clean and it’s wonderful to have something to drink and even snacks while you wait. More

Been coming for years with multiple cars. Meredith is fantastic. Eddie has also been helpful Meredith is fantastic. Eddie has also been helpful More

Meredith Eden has been my trusted service adviser since 2013, helping me along the way with my 2011 Outback 3.6R, and later providing the same friendly, knowledgeable, and professional service ( with a smi 2013, helping me along the way with my 2011 Outback 3.6R, and later providing the same friendly, knowledgeable, and professional service ( with a smile), when I added a 2018 Outback 3.6R . Though others may offer lower prices, in my experience, they would be hard- pressed to match the high expectations which I have, and which are consistently and apparently easily met time and again in my dealings with Meredith Eden ( and a few others when she is not available) and the auto technicians at Browns, (now Safford -Browns), Subaru in Manassas. Sincerely, Richard Olin, MD PS : I especially appreciate the pleasant waiting area ( coffee and snacks) and the complementary car wash - about and beyond - “ top shelf”service. Keep up the good work. More

Once again the team’s performance at Brown’s Subaru was outstanding. From my arrival and letting Meredith know what I need to the great techs completing all requested services efficiently and effectively outstanding. From my arrival and letting Meredith know what I need to the great techs completing all requested services efficiently and effectively everything went well. Meredith did a great job keeping me informed and providing options and the car got washed as well. Great service visit. More

Easy process to get an appointment. Reminders are sent. Communication is good.Service is completed in a timely manner. Staff is friendly. Reminders are sent. Communication is good.Service is completed in a timely manner. Staff is friendly. More