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42 Reviews of Brown's Manassas Subaru - Service Center
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October 13, 2011
I went to buy a car about two months ago that day they were so nice. I gat the car and they gave me a warranty that if the car has something wrong they are going to take care of it. But it was so stupid t were so nice. I gat the car and they gave me a warranty that if the car has something wrong they are going to take care of it. But it was so stupid the car has to many problems when I went to the dealer and ask then to get it fix they said that they are no responsible for it .. I called the state police they gave me some advices so I told the dealer that if they are no going to fix that car Ill returned because it was a lot of many that I have to pay to get it fix. At fisrt they didnt want to take some responsabilities but after i leave the car with the keys they "fix it". So when I went to pick up the car it was worse a brougt it to a different macanic to see if they did fix but the mecanic said that the person that did the work didnt know anything. So I really have a bad experience with these people and plus when I firts went to ask for help for my car Derek Ryan yelled at me so it was really disapointed . I ask for the general manager he never appeared they that he wasnt there . NEVER AGAING I WILL EVEN THINK TO BUY A CAR IN THAT PLACE!! Even my friends I just want to let you guys know what happened to me!!! More
by adrianamelanie
Employees Worked With
Derek Ryan
January 10, 2011
Today I got an oil change for my Subaru. I had a coupon that I recieved in mail advertising 3 oil changes in a year for only $59.99. I thought that's a great deal. I was shocked when the lady asked me to that I recieved in mail advertising 3 oil changes in a year for only $59.99. I thought that's a great deal. I was shocked when the lady asked me to pay $29 + change. What? I wanted to pay only $60 for whole year. She goes yes I put this coupon in the computer and you are getting $19.99 credit towards your oil change. Now do the math yourself. With that coupon I paid about $51 for my one time oil change. Isn't it a rip off or what? Unbelievable. I didn't have minded if I had to pay $30 for the oil change without the coupon. But if you are lying, that is really BAD. More
by suryawanshi
Employees Worked With
N/A
