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Safford Chrysler Jeep Dodge Ram of Warrenton - Service Center

Warrenton, VA

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153 Reviews

153 Reviews of Safford Chrysler Jeep Dodge Ram of Warrenton - Service Center

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November 06, 2022

Fast and efficient… thank you ! ! Employees are knowledgeable and friendly. Would recommend your service to my family More

by Steveib1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
Nov 21, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

That's so great to hear, thank you!

September 27, 2022

The provide good service and are personable and friendly. Love text message communication, with quick responses. More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules
Oct 04, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We're happy to hear that, Trish! Thank you

September 08, 2022

Service Advisor staff extremely friendly (even though short staffed due to holiday weekend). Slightly frustrating it took a long time for LOF, rotate & check-out for noise but understand things happen. N More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apologize but cannot for life of me remember service advisors name. Was only advisor working 9/3/2022
Sep 12, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thank you for your feedback, James. This information has been given to our management team to review.

September 08, 2022

No response to my email, dont use shuttle, they dont pick you up, not good More

by Webecracked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesnt matter
Sep 12, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We are very sorry to hear about this, Webecracked. Unfortunately, based on the name on your review we are unable to locate your contact information. Please reach out to a member of our management team when you have a moment at (540)347-6622.

September 06, 2022

Took my 2019 Jeep in for an oil change and state inspection today. Was told that in order to pass the safety inspection i would have to buy 2 windshield wipers at $30 (per handwritten note from Serv More

by Cheers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Sep 07, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We are very sorry to hear that you are unhappy with your recent experience in our service department. Please reach out to a member of our management team when you have a moment at (540) 347-6622.

September 01, 2022

Okay, took my vehicle in for warranty service only to have them tell me they need to order the parts. I made the appointment a month out so they could get the parts. This was their recommendation! After More

by kevinrunnels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 06, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thank you for taking the time to review your experience at our dealership. Your feedback is very important to us and has been given to our management team to review for improvements to our process to better assist our clients moving forward.

August 29, 2022

They are great but a couple of things no sticker to advise when next oil change. Tired rotated but doesn’t appear pressure was checked. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules
Sep 06, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We are sorry about that. Your feedback will be given to our management team to review.

August 08, 2022

Clark scheduled my appointment for the next day after the engine light diagnostics. Clark confirmed the parts were in-stock and kept me appraised of the progress. This was another positive experience at St More

by kberger27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark
Aug 16, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

That's great to hear, thank you!

July 21, 2022

Not happy that I called and scheduled an appointment over a week in advance to change my oil and rotate tires and it still took 2 1/2 hours. That is unacceptable. More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules
Jul 26, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thank you for your feedback, TW. We apologize for the delay while you were here. This information is very important to us and has been given to our management team to review for improvements to our process to better assist our clients moving forward.

July 09, 2022

They are great. I have been with for 4+ year .always on time and happy with their job. More

by robertchehadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar.
Jul 19, 2022 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We're so happy to hear that, thank you!

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