Safford Hyundai Genesis of Springfield - Service Center

Great service by Safford. My third free one for my 2023 Santa Fe. I waited in their comfortable lounge and it took less than 90 minutes. Much better than going home and comi My third free one for my 2023 Santa Fe. I waited in their comfortable lounge and it took less than 90 minutes. Much better than going home and coming back later. I fa failed to get the representative’s name (sorry), but I waited no more than 3 minutes to be seen and he kept me informed of the progress. Nice job and my clean car was even clearer when I left. Thank you Safford. More

Great service and helpful staff always pleasant and friendly to deal with easy to get answers and appointments friendly to deal with easy to get answers and appointments More

Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience. car. I’m grateful that I met Todd with all of his knowledge and experience. More

This dealership was able to get me in and fix my car in one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for f one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for future services. More

3 weeks waiting for a diagnosis with no call, email, text, no loaner. I called and nobody is available. Horrible. text, no loaner. I called and nobody is available. Horrible. More

This dealership is great. Always gives me great service. I rate them a 10 recommend customer to go there Always gives me great service. I rate them a 10 recommend customer to go there More

Service writers were excellent; keeping me informed through the process. The service manager Mr. Kim was especially exceptional in helping guide this major problem and in answering all my concerns. Ku through the process. The service manager Mr. Kim was especially exceptional in helping guide this major problem and in answering all my concerns. Kudos to all involved in the repair of my vehicle. More

I had an issue with oil consumption, and Alex, the service manager, was able to help me resolve it. Alex was great at handling the situation, efficient, and professional. service manager, was able to help me resolve it. Alex was great at handling the situation, efficient, and professional. More

Great service and staff. Didn’t have to wait and was out in a snap. Didn’t have to wait and was out in a snap. More

I am happy with their service, very polite staff and timely completion of what was requested timely completion of what was requested More