Back

Safford Hyundai Genesis of Springfield - Service Center

Springfield, VA

4.1
90 Reviews

90 Reviews of Safford Hyundai Genesis of Springfield - Service Center

Sort by
April 18, 2022

I have complete confidence in this dealership and would recommend them highly to prospective car-buyers. I am comfortable having my mechanical work done by them and enjoy that the staff has remained the sa More

by Ellequint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene, Abdon, and others have always provided stellar service.
Apr 25, 2022 -

Safford Hyundai Genesis of Springfield responded

Thank you for taking the time to share your feedback with us. We are delighted to hear that you are so happy with the service that you receive from our team here at Safford Hyundai of Springfield. Please always feel free to let us know if there is ever anything else that we can assist you with. Thanks again!

April 11, 2022

Great dealership. They have been working diligently on FIXING what a different out of state dealer tried to hide from us. We will forever be Safford Genesis customers More

by rlsdowns10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Peter, AB, Renee, Barbra and Leon
Apr 15, 2022 -

Safford Hyundai Genesis of Springfield responded

We're so happy to hear that, thank you! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

March 23, 2022

Awful experience every time I deal with this dealership. They don’t answer their phones and their customer service is seriously lacking. I made an appointment to get a recall item fixed, specifically asked More

by cbmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Casteel
Mar 24, 2022 -

Safford Hyundai Genesis of Springfield responded

We are very sorry to hear about your experience with our service department. This information will be given to our General Manager, Robert Goston to look into for improvements to our process to better assist our clients moving forward.

March 03, 2022

Professional and friendly staff. Car was ready when promised. Convenient location. Nice facility. Reasonable price. More

by j.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay
Mar 08, 2022 -

Safford Hyundai Genesis of Springfield responded

We appreciate your feedback, J Edwards. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

March 01, 2022

Excellent service. The stuff are friendly and helpful. Car maintenance and services well done. Thanks More

by 1abaikram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Mar 08, 2022 -

Safford Hyundai Genesis of Springfield responded

We're very happy to hear that, thank you!

February 24, 2022

Always good service. Clean facility and friendly staff. Worth the trip from Manassas, where there is a closer dealership to my house. More

by iamsle
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 24, 2022 -

Safford Hyundai Genesis of Springfield responded

We're so happy to hear that, thank you!

January 31, 2022

Love the service my service agent was very professional and helpful kept me informed with the progress of my vehicle from start to finish. More

by awyatt91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Feb 07, 2022 -

Safford Hyundai Genesis of Springfield responded

We're happy to hear that, thank you!

December 25, 2021

The staff at the maintenance services are very friendly and have good customer service. The prices are a little high More

by 1abaikram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Jan 17, 2022 -

Safford Hyundai Genesis of Springfield responded

Thank you for your feedback, we really appreciate it! This information has also been given to management to look into.

December 18, 2021

Very personable, professional, and gets the job done as quickly as possible. The vehicle comes out clean inside out. Highly recommend this dealership. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon Valdes
Dec 18, 2021 -

Daniel responded

Have completed my review.

December 01, 2021

Abdon is the best service advisor at Hyundai. He is kind and will work with you and won’t try to add services like other dealerships will. He’s a good guy. More

by Nkou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Dec 06, 2021 -

Safford Hyundai Genesis of Springfield responded

Thank you for taking the time to review your experience with Abdon in our service department. We will be sure to thank him for providing you with such great service. If there is anything else that we can help you with, please always feel free to let us know. Thanks again - see you next time!

3
...