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Safford Hyundai Genesis of Springfield - Service Center

Springfield, VA

4.1
90 Reviews

90 Reviews of Safford Hyundai Genesis of Springfield - Service Center

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May 12, 2021

My service rep Robert did a fantastic job, he not only took great care of me and my car, he even took the time to show the kids some car parts and some of the service operations they were curious about, i More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Hi Frank! We're overjoyed to hear about your experience at our dealership. Your satisfaction is very important to us. We look forward to your next visit!

April 22, 2021

Courteous, attentive, timely, all around good service!! My car was washed and cleaned when the service was completed. Safford Hyundai is the best Hyundai dealership that I have been done business with. More

by PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

We're happy to hear that you had a five-star experience at our dealership. Your satisfaction is truly our top priority. Thanks again!

April 21, 2021

Rene did a great job. He took the time to ask detailed questions, repeating the question before responding to it. He was thorough, thoughtful, and courteous. More

by Badgerwillows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Thank you for sharing your feedback, we greatly appreciate it! Please feel free to let us know if there is ever anything else that we can assist you with!

April 17, 2021

Very courteous.Greeted me immediately upon arrive.Came one hour early & they immediately took me in.car was ready in just over an hour.Prompt phone call.Did Inspection & cleaned car.Very nice service More

by Karen.bennis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

We're so happy to hear that, Karen! Thank you for your very kind feedback!

April 09, 2021

I made an appointment to take my car for service the help desk Assocites were very helpful and made the transition very smooth in a timely matter. More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

We're happy to hear that, thank you!

April 06, 2021

I think this is the best dealership services in DMV erae i believes any one needs services it has to be done in this dealership nice stuff and nice services More

by ibrahim48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Osorio
March 31, 2021

When the advisor open 30 tickets a day you can’t blame him for not following up, it took 3 days to replace ignition coil. More

by Assaad.nohra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abdin
Apr 01, 2021 -

Safford Hyundai Genesis of Springfield responded

We are very sorry to hear about this. Management has been made aware and will be looking into this.

March 16, 2021

I went in for an oil change and they reminded me it was time for my 85K service. Got both done and saved me time! More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
March 03, 2021

The service provided to my car was excellent , it was on time and everyone from reception to cash register were very polite , helpful and efficient . More

by Irina Cabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon Valdes
January 20, 2021

Two stars because I was contacted and kept in the loop throughout the process. However, a hour after I picked my car up the check engine light came on and I contacted the dealership and as of now still ha More

by Monikue02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rene Osrio
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