Safford Hyundai Genesis of Springfield - Service Center

Excellent repairs and customer service If you have a Hyundai and it needs to be repaired this is the place to go. Fast, professional and friendly. Laura Kibler deserves an award for profess If you have a Hyundai and it needs to be repaired this is the place to go. Fast, professional and friendly. Laura Kibler deserves an award for professionalism and friendliness. She prioritizes safety, that’s a big plus. More

oil cnhage service Excelente customers service and excellent service time spent good price good I am very please with Sandra attention to my concerns and the mechanic go Excelente customers service and excellent service time spent good price good I am very please with Sandra attention to my concerns and the mechanic go work my car thank you More

Awesome It was a pleasant experience. No complaints. Fast and on time. Love this dealership. Everyone is pleasant. For sure coming back in the future for It was a pleasant experience. No complaints. Fast and on time. Love this dealership. Everyone is pleasant. For sure coming back in the future for sure. More

Amazing service I got two service from this dealer both times they were so professional and gave me amazing customer service. I'm so happy with your service really ap I got two service from this dealer both times they were so professional and gave me amazing customer service. I'm so happy with your service really appreciate you guys.I recommend this for everyone who needs wonderful service. More

Sales great, finance great, service AWFUL! Bought a 2018 Genesis G80 sport and it had 3 minor issues. The service experience was nothing like what was touted, in fact it was the least organize Bought a 2018 Genesis G80 sport and it had 3 minor issues. The service experience was nothing like what was touted, in fact it was the least organized and professional I have experienced in the last 10 years. Poor, almost non-existent, communications, 3 days to correct 3 small issues, and one hour to drop off the car and get away in a loaner (which had an empty gas tank, and door locks that would not work). Worse of all, I asked to speak with the General Manager to ensure he understands the state of his service department, and he will not find time for me. So service is a real mess and the GM does not seem to care about his customers. This is clearly not what I expected of a Hyundai dealer on their premium genesis line. Boy do I have a major case of buyers remorse. More

Excellent Miguel was very professional and help me to resolve the problem of my Santa fe. Mechanic showed highly knowledge. Reasonable price The local is nic Miguel was very professional and help me to resolve the problem of my Santa fe. Mechanic showed highly knowledge. Reasonable price The local is nice and clean and the hours very convenient More

Excellent service. Excellent service provided on time, Prompt, courteous personnel. Thorough explanation regarding service and pricing provided. Clean and comfortable Excellent service provided on time, Prompt, courteous personnel. Thorough explanation regarding service and pricing provided. Clean and comfortable wsiting area. I was very pleased with the service provided. More

Service Sales Pushers It's costing too much to maintain what's was supposed to be a value Car. I'm going back to a HONDA. Scheduled an appointment for my '14 Santa Fe Spor It's costing too much to maintain what's was supposed to be a value Car. I'm going back to a HONDA. Scheduled an appointment for my '14 Santa Fe Sport because it was making a weird noise. The customer service representative scheduled with the service manager first thing in the morning (8am), in hopes he could drop it off then be off to work. He didn't show until after 1030a - I was livid but needed his help. Moreover, no one else offered or seemed to be able to help in his absence. When he showed, there was no apology for being late. I got a ride and was later told it'd cost about 500 bucks to fix! I bought the parts, went to a local auto repair shop, they changed the part in under an hour for less than 100 bucks. Overall, they do have nice, capable, and helpful service staff but this was an experience I've never encountered before from management. I just expect more. More

"Alex" If you ever need something,ask Alex! His service with the customers is incredibile and he knows exactly what you need. You will never feel neglected If you ever need something,ask Alex! His service with the customers is incredibile and he knows exactly what you need. You will never feel neglected in his presence. More

Top notch facility Brought my wife's Hyundai in for 15K service and two recalls. Joey Mollica, our service man was funny, informative, and timely with updates. The waiti Brought my wife's Hyundai in for 15K service and two recalls. Joey Mollica, our service man was funny, informative, and timely with updates. The waiting room is was nice and had espresso, cappuccino, and tea! Service Manager Peter came over and chatted with us a few minutes before taking off. All in all a nice experience. Service department beats the pants off of others in the area. We WILL be back again! More