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Safford Mazda Alexandria

Alexandria, VA

4.6
277 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 277 reviews

November 15, 2025

I recevied a great service. They took care of everything on time. Really enoyed the video from the mechanic. More

by YEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas Anderson
Nov 15, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We are thrilled to hear that you received great service at Safford Mazda Alexandria and that you enjoyed the video from the mechanic. We take pride in taking care of our customers promptly and efficiently. We hope to see you again for your next visit! Sincerely, The Team at Safford Brown Mazda Alexandria

November 15, 2025

I had a terrible experience for the second time took longer time and no explanation More

by offef123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lornzo
November 14, 2025

Very organized and they explained everything that was going to happen. The video was very helpful. More

by DEMCGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Watkins
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Dem! We're glad to hear that you found Safford Mazda Alexandria organized and that our explanations and helpful video made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

November 14, 2025

Love the video from the mechanic. Overall, the service took longer than I expected Nothing else More

by JAHUEBSCH
Recommend Dealer
Yes
Employees Worked With
Chas
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback! We're glad to hear you enjoyed the video from our mechanic. We appreciate your patience with the service duration and will use your input to improve in the future. If you have any further questions or concerns, please feel free to reach out to us at Safford Mazda Alexandria. We look forward to serving you again! Sincerely, The Team at Safford Brown Mazda Alexandria

November 14, 2025

Lorenzo was great. Very knowledgeable and patient explainer. I was overall happy with my experience and the service. More

by Rmorgan.dukeeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback, Morgan! We're glad to hear that you had a positive experience with us at Safford Mazda Alexandria and that Lorenzo was able to provide you with knowledgeable and patient service. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

November 14, 2025

It was a great experience. The work was completed quickly and everything was done correctly More

by ricksmva
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

November 14, 2025

Hassle-free They are on top of everything, fast and hassle-free service. They provide comfortable area for waiting customers. More

by louiefbigno
Recommend Dealer
Yes
Employees Worked With
Dametrius
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2025

Staff is very friendly and have had great service in the last year. Whenever I have had an issue, they have addressed it and exceeded my expectations. I appreciate the video summarizing the service and chec More

by DENHAM1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2025

Dropped off my car at 10am—it was ready by 2:30pm, but checkout took another 30 minutes. No loaner vehicle was offered, no ride back to work, and no help with rideshare. To make things worse, I was sent t More

by jmejia1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not comfortable
November 13, 2025

It was very efficient And professional Lorenzo was very courteous I was kept well informed More

by SALGUEROALEX
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 13, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We’re thrilled to hear that you had an efficient and professional experience at Safford Mazda Alexandria. Lorenzo will be pleased to know that his courteous service made a positive impact. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

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