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Safford Volkswagen Richmond
Richmond, VA
253 Reviews
The team at Safford Volkswagen Richmond would like to welcome you to our dealership in Richmond, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Richmond, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Richmond count on the high-quality vehicles and services found at Safford Volkswagen Richmond, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 253 reviews
December 24, 2025
Don Wood has provided me with exceptional service every time I’ve needed to have my vehicle serviced. His friendly, personable demeanor are so refreshing and I so appreciate the way he always keeps me info time I’ve needed to have my vehicle serviced. His friendly, personable demeanor are so refreshing and I so appreciate the way he always keeps me informed throughout every step in the process while my vehicle is having work done. It is because of Don Wood that I continue to bring my vehicle here to have it serviced. More
by Slawson
Verified CustomerEmployees Worked With
December 22, 2025
I had a great experience purchasing my new car. Jon Saffore was excellent in answering all my questions and getting me pricing for different cars as well as different options. The manager and Chris Jon Saffore was excellent in answering all my questions and getting me pricing for different cars as well as different options. The manager and Chris in finance were outstanding to work with. Jon Saffore even gave us a ride to the rental place so we can drop off the rental there. Excellent job! Thank you! More
by HARPREETS29
December 22, 2025
Excellent Good customer service Courtesy and helpful Wait time was good Waiting area clean and you provide internet connection coffee and water for your customer time was good Waiting area clean and you provide internet connection coffee and water for your customer More
by Shirley.Muir
December 22, 2025
Chris Richards saved the sale of the vehicle we purchased. Jon Saffore was very professional during the process of the sale. purchased. Jon Saffore was very professional during the process of the sale. More
by roane7702
December 21, 2025
Waiting area was comfortable, hot chocolate was good, service writer was very good, had a coupon for oil change and tire rotation, only received oil change, dont know why. With coupon it was 130.54 which service writer was very good, had a coupon for oil change and tire rotation, only received oil change, dont know why. With coupon it was 130.54 which was 115 dollars off . So it would have been 245 dollars for an oil change on a 4 cylinder car. Thats outrageous for an oil change ! Just saying More
by OHMSLAW269
December 20, 2025
Quick appointment schedule. Fast and friendly service. Browns always provides me the best service ever. Fast and friendly service. Browns always provides me the best service ever. More
by TJ Charity
December 20, 2025
Service is prompt, friendly and professional. I come to Safford whenever my car needs service. I come to Safford whenever my car needs service. More
by blindy6
December 20, 2025
It was one of the best service experiences I have ever had and I would highly recommend Safford VW and Donna Wood. He is awesome!!?? had and I would highly recommend Safford VW and Donna Wood. He is awesome!!?? More
by TOKEEFE1957
December 20, 2025
Don as always was professional and very knowledgeable and provided excellent customer service. I appreciate Dons honesty and professionalism provided excellent customer service. I appreciate Dons honesty and professionalism More
by KECONRAD
Employees Worked With
December 19, 2025
They were terrific, service was excellent and the people could not have been better, I wish I could adopt them all! Anyone looking for a new Volkswagen needs to look at this dealership, the word awesome com could not have been better, I wish I could adopt them all! Anyone looking for a new Volkswagen needs to look at this dealership, the word awesome comes to mind!! More
by TOKEEFE1957
