Safford Volkswagen Richmond

Absolutely Amazing from start to finish! On Sunday 3/8/26 I called and inquired about a Kia Telluride about 30 minutes before closing and was told I would receive a follow up call on Monday On Sunday 3/8/26 I called and inquired about a Kia Telluride about 30 minutes before closing and was told I would receive a follow up call on Monday morning 3/9/26. Not only did I receive that call but Johnathan was very thorough and was able to get me approved over the phone before I even got off from work with all of the final numbers. The dealership was about an hour drive for me and upon my arrival I was greeted by Kevin who was just as Amazing as Johnathan. I was surprised and amazed that all of the paperwork was ready for me to sign. It was such an Awesome experience and everything was smooth from beginning to end even with the finance person. I could go on and on about my experience because I am just that pleased. I will definitely recommend this dealership to anyone I know. Although I worked specifically with Kevin and Johnathan I am 100% sure that all staff members are just as Amazing! Shop Safford VW Richmond I promise you won’t be disappointed! More

Don Wood has provided me with exceptional service every time I’ve needed to have my vehicle serviced. His friendly, personable demeanor are so refreshing and I so appreciate the way he always keeps me info time I’ve needed to have my vehicle serviced. His friendly, personable demeanor are so refreshing and I so appreciate the way he always keeps me informed throughout every step in the process while my vehicle is having work done. It is because of Don Wood that I continue to bring my vehicle here to have it serviced. More

I had a great experience purchasing my new car. Jon Saffore was excellent in answering all my questions and getting me pricing for different cars as well as different options. The manager and Chris Jon Saffore was excellent in answering all my questions and getting me pricing for different cars as well as different options. The manager and Chris in finance were outstanding to work with. Jon Saffore even gave us a ride to the rental place so we can drop off the rental there. Excellent job! Thank you! More

Excellent Good customer service Courtesy and helpful Wait time was good Waiting area clean and you provide internet connection coffee and water for your customer time was good Waiting area clean and you provide internet connection coffee and water for your customer More

Chris Richards saved the sale of the vehicle we purchased. Jon Saffore was very professional during the process of the sale. purchased. Jon Saffore was very professional during the process of the sale. More

Waiting area was comfortable, hot chocolate was good, service writer was very good, had a coupon for oil change and tire rotation, only received oil change, dont know why. With coupon it was 130.54 which service writer was very good, had a coupon for oil change and tire rotation, only received oil change, dont know why. With coupon it was 130.54 which was 115 dollars off . So it would have been 245 dollars for an oil change on a 4 cylinder car. Thats outrageous for an oil change ! Just saying More

Quick appointment schedule. Fast and friendly service. Browns always provides me the best service ever. Fast and friendly service. Browns always provides me the best service ever. More

Service is prompt, friendly and professional. I come to Safford whenever my car needs service. I come to Safford whenever my car needs service. More

It was one of the best service experiences I have ever had and I would highly recommend Safford VW and Donna Wood. He is awesome!!?? had and I would highly recommend Safford VW and Donna Wood. He is awesome!!?? More

Don as always was professional and very knowledgeable and provided excellent customer service. I appreciate Dons honesty and professionalism provided excellent customer service. I appreciate Dons honesty and professionalism More