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Safford Volkswagen of Fredericksburg

Fredericksburg, VA

Overview
Reviews
Vehicles
4.6
439 Reviews
The team at Safford Volkswagen of Fredericksburg would like to welcome you to our dealership in Fredericksburg, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Fredericksburg, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Fredericksburg count on the high-quality vehicles and services found at Safford Volkswagen of Fredericksburg, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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10643 Patriot Hwy

Fredericksburg, VA

22408

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Showing 439 reviews

November 05, 2025

Service is awesome but everything is so expensive. ..guess you pay for peace of mind.... Tim More

by timmadison4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Betts
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Nov 05, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Tim, feel free to contact us at your convenience.

November 05, 2025

Told it would take 2hours. It took 4 1/2 hours for an oil change and tire rotation More

by Jhollandjordan
Recommend Dealer
No
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Nov 07, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for your feedback. We appreciate you taking the time to share your experience, and we understand your concerns regarding the extended wait time for your oil change and tire rotation. Our team strives to provide efficient service at Safford Volkswagen of Fredericksburg and will use your input to improve our processes. If you would like to discuss this further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, The Team at Safford Volkswagen

November 04, 2025

My brakes change due to warranty but not pads. Manual suggest both, upset my safety. More

by Lthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Beasley did the best he could, Sara Betts tried to all she could, (tech) 8786 still have my life in danger because the brakes go to the floor for a stop..per manual this is bad.!
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Nov 05, 2025 -

Safford Volkswagen of Fredericksburg responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 03, 2025

Always quick to get an appointment and good, honest service. I appreciate the honest assessment and not trying to sell extra unnecessary services. More

by jeansiwula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
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Nov 04, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for your wonderful review, Jean! We at Safford Volkswagen of Fredericksburg are thrilled to hear that you appreciate our quick appointment scheduling and honest service. Your feedback about our commitment to providing genuine assessments means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Team at Safford Volkswagen

November 02, 2025

Sarah was extremely helpful in checking us in and answering all my questions. She kept me updated throughout the day and held a loaner for me seeing my car wasn't ready and I really needed to work i More

by rebelwuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah - I'm not sure of the rental people
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Nov 02, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Volkswagen of Fredericksburg.

November 02, 2025

Very accommodating and friendly My experience with Volkswagen dealership, as it was very accommodating and friendly More

by Terastables
Recommend Dealer
Yes
Employees Worked With
Bruce
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Nov 02, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 02, 2025

Excellent service in every way. Waiting area is considerate of long wait times, staff extremely warm and friendly. Made me want to buy a new car! Oddly enough, even when I walked th More

by radu.joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t recall
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Nov 02, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2025

They were very efficient and communicative. I appreciated getting videos of my car, and frequent text messages. More

by NCOLLINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Nov 01, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2025

Great customer service. Good comms on repair status and convenient location Bruce was the best service associate I've worked with at your location More

by DEVEREAUXCLAN7
Recommend Dealer
Yes
Employees Worked With
Bruce
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Nov 01, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 31, 2025

Excellent service. The sales team was great. Bought my second vehicle there because not only the sales team but the service team are really amazing. Outstanding custome More

by jsergio.cavero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Chris, Bob
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Oct 31, 2025 -

Safford Volkswagen of Fredericksburg responded

Thank you for choosing Safford Volkswagen of Fredericksburg. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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