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Sames Harlingen Ford

Harlingen, TX

2.8
25 Reviews

2521 S Expressway 83

Harlingen, TX

78550

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Showing 25 reviews

September 04, 2025

Had a problem with the service department we paid for extra warranty to repair dings on the windshield when we took our vehicle for a windshield repair of a ding they failed to follow through because of More

by Pb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeanno Aquino
August 28, 2025

To anybody buying a used car from here, there is a mandatory $1600 “delux package” that they skim over you on TOP of the price they’re asking for. So what they do is they bring the cars down to aro More

by hiram.h.hinojosa1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rene Rocha
Aug 28, 2025 -

Sames Harlingen Ford responded

Hiram, thank you for sharing your experience. It's concerning to hear about the unexpected add-ons and discrepancies during your purchase process. We strive for transparency in our pricing and apologize if this wasn't reflected during your visit. Thank you.

June 26, 2025

Customer Service leaves a lot to be desired. Brought truck (bought here) in for a recall issue. They could not get the updates to run. I get that they have minimal experience with EVs, but th More

by forddriver
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eloy Longoria
Aug 20, 2025 -

Sames Harlingen Ford responded

I'm sorry to hear about your frustrating experience with our service department. We strive for efficient and clear communication, and it's disappointing that we fell short in this instance. Your feedback is invaluable as we work on improving our processes, especially regarding EVs. If you'd like to discuss further or have any other concerns, please feel free to reach out directly. Helen Callier - General Manager - 9564232580

August 01, 2024

Wait two weeks for warranty work to be done. It didn't take that long to build the car. The service advisor Ben foster should go the way of Joe Biden he has zero interest in doing anything excep More

by stuwoo62
Workmanship
Recommend Dealer
No
Employees Worked With
Didn't work with sales
July 31, 2024

Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanno Aquino
Aug 01, 2024 -

Sames Harlingen Ford responded

Frank, we're delighted to hear you're enjoying your Toyota Tundra and had a great experience with Jenno and Sonia at Sames Harlingen Ford. Thanks for the fantastic review!

February 13, 2024

If you're looking for a good deal, please visit Sames Harlingen Ford for the best deals and service. More

by CarlosGarza326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tanner, Juan Mata
Feb 13, 2024 -

Sames Harlingen Ford responded

Thank you for trusting Sames Harlingen Ford with your business, Carlos! We truly appreciate your support.

November 04, 2023

The original service fee went up over 200 hundred dollars after dropping off my vehicle. I was called and was told because it had a specific engine it would be over two hundred dollars more. It was the same More

by Customer
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Name
September 13, 2023

My questions are answered and problems handled quickly. Terrific personnel! I highly recommend Quick Lane Service. More

by bweilert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanno Aquino
Sep 13, 2023 -

Sames Harlingen Ford responded

We're glad to know that our Quick Lane Service team at Boggus Ford Harlingen was able to answer your questions and handle any issues promptly. Thanks for the recommendation!

August 18, 2023

I have been buying my vehicles at Boggus since 1976 and like the sales and service personnel. I use the quick lane and have also had the body shop repair a vehicle. I am still happy and do not plan on leav More

by Danielcbauer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rivera, Robert Juarez
Aug 21, 2023 -

Sames Harlingen Ford responded

Daniel, it's great to know you've been a loyal customer at Boggus Ford Harlingen since 1976! We appreciate your trust in our sales and service teams. Here's to many more years of partnership!

August 18, 2023

I’ve always been treated with respect. You explain all that was done to my vehicle or what needs to be done to it. More

by maria.alcocer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All helped me
Aug 21, 2023 -

Sames Harlingen Ford responded

Maria, we're glad to know you've always felt respected and well-informed about your vehicle's needs at Boggus Ford Harlingen. We thank you for the positive feedback and look forward to seeing you again for your next vehicle service!

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