Sanderson Ford

Reason for Visit: Service

I recommend this dealer: No

My Review of Sanderson Ford:
My car had overheated several times. The coolant bottle exploded once and was towed. Car was also towed for overheating 2 more times after Berge Ford refused six times to replace a failing cooling fan clutch. The BBB ordered a block test. Sanderson Ford service manager refused to do the test saying that he did not want to get involved in problems with Berge Ford. I told him the block test does not get him in evolved in anything, it is only used to determine if the head gaskets are OK. I also told him that his statement did get him involved in my problem with Berge Ford because the only reason for the statement was an attempt to protect the service manager at Berge ford. I had purchased the car at Sanderson Ford, but now I will never go back. There service manager has no regard for customer safety.

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