Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sandy Sansing Chrysler Dodge Jeep Ram of Foley
Foley, AL
119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews By Type
Showing 119 reviews
September 16, 2025
I brought my jeep in for an oil change and tire rotation. This was the first time the tires were touched since it was new. When I got home, I noticed that all of the lug nuts had been scratched. I will not This was the first time the tires were touched since it was new. When I got home, I noticed that all of the lug nuts had been scratched. I will not be getting my service done there again. More
by Richard
Employees Worked With
Don’t know
September 03, 2025
Randy was very patient and answered my questions at his best. I was Inquiring on the numerous times required for my jeep 4xe charging/ software updates. Service very quick and got my car back. I travel 1 1 best. I was Inquiring on the numerous times required for my jeep 4xe charging/ software updates. Service very quick and got my car back. I travel 1 1/2 hr drive to use them More
by Rhonda
Employees Worked With
Randy
August 23, 2025
Want to get a quick oil change this morning sat in front of the doors for about 25 minutes they had two cars there look like a full team working nobody came out say hi hello we're running a little bit behin of the doors for about 25 minutes they had two cars there look like a full team working nobody came out say hi hello we're running a little bit behind looks like they're tearing down too freaking cars finally got out of the car to ask him how much longer oh we're just wrapping up waited another 10 minutes then left More
by nidalm
Employees Worked With
No one ever came out to say hi hello
August 20, 2025
Excellent service, very prompt response to questions. Extremely helpful with other concerns related to maintenance. Highly recommend them to anyone looking for services required at the dealer. Extremely helpful with other concerns related to maintenance. Highly recommend them to anyone looking for services required at the dealer. More
by Rich P
Employees Worked With
Jacob
August 20, 2025
Outstanding and friendly service. Went above and beyond to make our experience easy and enjoyable. Will definitely be a return customer for our next automobile needs. Went above and beyond to make our experience easy and enjoyable. Will definitely be a return customer for our next automobile needs. More
by Moyersdad
Employees Worked With
Paul Bishop and Carter Mannett
August 13, 2025
My service advisor, Robbie Lightfoot, is always on the money when servicing my RAM Duallie.....his advice is gold. He knows his job and is attention to detail oriented. I find everyone at this dealersh money when servicing my RAM Duallie.....his advice is gold. He knows his job and is attention to detail oriented. I find everyone at this dealership from service, sales, even the receptionist to be efficient and customer oriented. Refreshing. More
by Scotty
Employees Worked With
Robbie Lightfoot
August 12, 2025
The reasons why I used the auto repair shop are the following: number one, a flat tire, number two, the screen stopped working, number three, unconnected box problem, they called me to tell me that the following: number one, a flat tire, number two, the screen stopped working, number three, unconnected box problem, they called me to tell me that they could not fix the broken screen and the antenna because they did not have the spare parts and they had to order them and that they would call me when they had them ready, that they would only repair the tire. but they took 4 days to replace a tire. On the first day, I brought the truck at 8 am and then I called them around 5 pm and they did not even know the reason why the truck was in the shop. I had to call in the afternoon to find out if they had repaired it or not, since they told me that they would repair it that same day. The next day around 5 pm I received the call from the shop to tell me that they could not repair the tire and that I had to buy a new one, but that they had to order the tire and that the tire would arrive the next day. The next day they called me to tell me that the tire had arrived and that they would tell me what time the truck would be ready for me to pick it up. I kept waiting for them to call me back, but they never did. The next day I continued waiting all day for them to call me back, and in the end I had to call them back around 5 pm because they never called me back and told me that the truck was ready to be picked up. So I went to pick up my truck and asked them to give me the damaged tire. Their reaction was surprise because they didn't expect me to take the damaged tire with me. In the end, they did give it to me. The next day, I took the tire to another shop to have it repaired, and they were able to repair it and install it. Now the truck has the tire that was supposed to be damaged and is working without any problems. So now I have a tire that cost me $600 and wasn't necessary!! This is really disappointing. More
by Lopez
Employees Worked With
Matt
July 31, 2025
My first time coming in, I spoke to Robbie Lightfoot. He was straight up and explained how the extended warranty works. I came in early the following week and yes, was pleased that Robbie was able to get He was straight up and explained how the extended warranty works. I came in early the following week and yes, was pleased that Robbie was able to get my A/C working again ..and in no time!! What a relief!! 🔥 I rate my experience...5 ⭐️⭐️⭐️⭐️⭐️ Thank you, Robbie @ Sandy Sansing!! Terry Dishmon More
by TAD
Employees Worked With
Robbie Lightfoot
