Sanford INFINITI - Service Center

Excellent Experience at Sanford FL Infiniti We stopped by Sanford Infiniti to look for a newer Infiniti on January 13, 2018. Our sales associate Calvin who assisted us was excellent! He has grea We stopped by Sanford Infiniti to look for a newer Infiniti on January 13, 2018. Our sales associate Calvin who assisted us was excellent! He has great customer service, very respectful and friendly during our whole experience. Took his time to explain everything about our new purchase. I bought my last car at Sanford Infiniti 3 years ago and I will continue to be a repeat customer. Thank you so much Calvin! More

Amazing experience Every time I go to infiniti of sanford I specifically ask of Kian. He is by far the best service advisor and defiititely the friendliest. It usually Every time I go to infiniti of sanford I specifically ask of Kian. He is by far the best service advisor and defiititely the friendliest. It usually seems like I'm talking to a long time friend rather than just being at the dealer talking to a service advisor. More

Thank you Arianne Pemberton and Damion I want to Thank you for your help and going above and beyond! Top notch customer service in repairing my car. Sanford and Daytona worked toget I want to Thank you for your help and going above and beyond! Top notch customer service in repairing my car. Sanford and Daytona worked together to make sure repairs were done right and ASAP! I had a screw in my tire, and losing pressure,pulled into first tire place I came across. They couldn't help me called Arianne who had sold us the car a year earlier. She found the nearest dealership to me. Texted me their address, then she called them to let them know I was coming. They got me right in. Kept me updated. Short wait, car was even cleaned inside and out. A shout out to Arianne Pemberton, for a great car buying experience, who knew you could actually enjoy the process. More

Worst service department ever!! If I could give 0 stars to this service center I would. Do NOT bring your car here for service!! I have had my Infiniti in this service center twice a If I could give 0 stars to this service center I would. Do NOT bring your car here for service!! I have had my Infiniti in this service center twice and neither time have they been able to find anything wrong with my car despite it not starting and check engine light being on. They told me to have my battery replaced, then told me to have it replaced again even though all lights and navigation screen were illuminating. Car still not starting after replacing battery. Took it to Daytona dealership and they had my issue diagnosed within an hour. I would not recommend this service center to any Infiniti owners as they cannot even diagnose their own vehicles and at this point I probably would not even buy another Infiniti at this point after dealing with this service center!! More

Exceptional Customer Service! From start to finish and even after my car purchase from Sanford Infiniti I have received exceptional customer service. I cannot say enough great thin From start to finish and even after my car purchase from Sanford Infiniti I have received exceptional customer service. I cannot say enough great things about my Salesperson Arianne and the used car Manager Will. From the moment I walked into the dealership to after the deal was finalized Arianne was attentive, patient, dedicated and just an overall pleasure to do business with. After purchasing the car Will came out and addressed all of our concerns and was also extremely patient, thorough, and also just a pleasure to do business with. Keon in service was also awesome, even though my car wasn't scheduled , he took a look at it and was very courteous to call and let us know that it was nothing.Even though I am an hour and a half away , I will definitely be making the drive there to get my car serviced, and if I am ever in need for a new vehicle in the future Sanford Infiniti will definitely be where I do my business. Thanks Again for the awesome customer service! More

Service on my Infiniti G37 Coupe I visited Sanford Infiniti on March 9th, 2017 to have some service work completed on the above vehicle. I also purchased a three year extended warran I visited Sanford Infiniti on March 9th, 2017 to have some service work completed on the above vehicle. I also purchased a three year extended warranty whilst there. I was most impressed with the efficiency of Chad Carter (for the warranty) and Ken Bridwell (Service Department). My husband and I also appreciated Jonathan Berry who drove us to/from the local mall whilst we waited for the work to be completed on the car. He was extremely courteous and polite and dropped us right off where we needed to be to get our breakfast. Many thanks also to Sean O'Sullivan, General Manager of Sanford Infiniti, for personally organizing the service work and warranty ahead of our visit. Gwenda T. Overstreet More

Wanderful!!! I am happy to share my experience with the Sanford Infinity Dealership. It was the first time we used that dealership. We used to go to Orlando Infin I am happy to share my experience with the Sanford Infinity Dealership. It was the first time we used that dealership. We used to go to Orlando Infiniti, there we knew a few employees and it was fun. Or go to the Milenia Mall. Or to breakfast. But we were in a dilemma and we had received letters about the Sanford Infiniti because we live in Casselberry. So we went there. THE END... More