Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sansone Mazda
Avenel, NJ
298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
298 Reviews of Sansone Mazda
August 17, 2025
The fastest and least stressful car-buying experience I’ve ever had. I’d already looked at a few other places for months prior to going to Sansone Mazda, where navigating their website felt like an all-d I’ve ever had. I’d already looked at a few other places for months prior to going to Sansone Mazda, where navigating their website felt like an all-day ordeal. I LOVE MY NEW MAZDA CX-30 2.5S and I had to add that first. I read positive reviews about Sansone Mazda and after reading about salesman Thomas’s great feedback from customers, I reached out online and someone contacted me promptly. Thomas is a great, down-to-earth guy who is not pushy and listens. I test drove the car, discussed numbers, and wrapped up financing next door at Jeep because there were many purchasing cars that day at the Mazda dealership. He was just as fantastic as Thomas, and he made me laugh quite a bit. All was negotiated quickly. No games, just straightforward and efficient. The finance experience was truly above and beyond. Thomas and the Finance Manager at Jeep also followed up afterward to make sure I was happy and to thank me for my purchase. I received a thank you card from Thomas, in addition to an email, a notification card in the mail and a call when my plates and registration were ready. It took only two weeks. I really appreciate their effort to make sure I knew I could swing by to retrieve everything, and it took about five minutes at the pickup desk to retrieve both. It helps to bring the orange card that was mailed to you because when you hand it to them your name is already on there, so you don’t have to fill some paperwork out or spell your name. I called Thom and told him I would stop by on Saturday and not sure what time to pick up my plates and registration. When I did drive over a few days later, a very nice gentleman approached me while I was waiting for Thomas who wanted to put on my plates, say hello and answer questions I might have about the new car. The young man offered two times to assist me which was fantastic, but I did want to wait for Thomas. After a few moments, I was told that Thomas was on a test-drive with another customer, who happened to be Danny the Assistant Manager who insisted on helping me with attach my plates. This impressed me because sometimes salespeople will sell you a car and not want to waste time further assisting you with plates and questions and answers so they can be busy trying to make a sale. Not here! That was the cherry on top of the sundae, and I have no problem driving an hour from my home to be treated properly and give my business to Sansone Mazda. More
by ninanp2014
Employees Worked With
Thomas, Danny
March 18, 2025
I was very pleased with the attention and how well informed Francois was for us in our purchase. He was very professional and I would highly recommend anyone to buy or lease from Sansone and have Fran informed Francois was for us in our purchase. He was very professional and I would highly recommend anyone to buy or lease from Sansone and have Francois as your sales rep More
by RONTCUBRC
Employees Worked With
Francois Wethlet
March 18, 2025
Nolan Solano thsy work in the service department is compassionate and helpful. On March 13, 2025, my car was making a strange sound, so I took it in to be checked. The problem was that I needed 4 new compassionate and helpful. On March 13, 2025, my car was making a strange sound, so I took it in to be checked. The problem was that I needed 4 new tires and other related services to installing them. I was really stressed, financially and emotionally. Mr Solano took the time to assessed various ways to lower the cost. I really appreciate his ability totaje in consideration that for some of us it's a struggle three days. Natalie More
by Brownnatalie62
Employees Worked With
Solano
February 08, 2025
At Sansone Mazda service, the staff is friendly and greeted us with professionalism. They kept the appointment time and took our car promptly. greeted us with professionalism. They kept the appointment time and took our car promptly. More
by Beth
Employees Worked With
Alexandria Maisonet
January 13, 2025
I’m happy with the service great customer service ……. .👍. Ashanti the best let me know every minute if I need help with anything. .👍. Ashanti the best let me know every minute if I need help with anything. More
by sadetaty1Ronron
Employees Worked With
Ashanti, Francois Wethlet, Christopher Caramucci, Ziggy Grzejka , Philip Schear, Jim Marando, Timothy Esterly, Rosie Ramirez, Don Jakubek, Bryan Daley
December 13, 2024
Everyone is friendly, the service is exceptional and the coffee in the waiting area is delicious coffee in the waiting area is delicious More
by Tenshin
Employees Worked With
Julian Solano, Francois Wethlet, Christopher Caramucci, Ziggy Grzejka , Philip Schear, Jim Marando, Timothy Esterly, Rosie Ramirez, Don Jakubek, Bryan Daley
December 10, 2024
This is the third time I have bought from this dealership, and always a Mazda. I could go to a dealership near my home, but even though I have to drive 45 minutes to get there, I prefer it. I pref dealership, and always a Mazda. I could go to a dealership near my home, but even though I have to drive 45 minutes to get there, I prefer it. I prefer to be loyal to this place, I feel well supported and confident. More
by nandocarioca
Employees Worked With
Raymond
