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Santa Cruz Toyota - Service Center

Capitola, CA

4.3
268 Reviews
Call Service Center (831) 706-2611

268 Reviews of Santa Cruz Toyota - Service Center

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June 18, 2025

All the agents involved in the sale of our vehicle were friendly, courteous and respectful. Miguel was outstanding. He was not only , knowledgeable of the vehicle, but took his time with us Santa Cruz T More

by artzilady
Recommend Dealer
Yes
Employees Worked With
Chris Skog
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel, John
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June 18, 2025

Santa Cruz Toyota is very caring and efficient. I have also bought three cars from them. Carolyn Folmar More

by Carolyn Folmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't think of any names.
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June 18, 2025

Excellent customer service both with the service department and the sales department. 15 years as a customer, 4 cars later, I couldn’t be happier. Highly recommended. More

by firerescuemedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! Our team is always here to help and looks forward to your next visit.

June 18, 2025

Request a complete pre trip check for a trip to AZ they failed AC repair More

by pnbblade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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June 18, 2025

I love this dealership. They always take great care of me and make getting my car serviced easy. Everyone is always so nice and personal More

by Mayenne D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in the service department! And Bob who drove me home were great!
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June 17, 2025

Usually great service- but this time lost my car keys- not great - too much time More

by paul.bellina46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service representative
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June 17, 2025

Did my maintenance Serviceand did all the recall work also repair back hatchbacks shockswhich was under warranty More

by lindabodemansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
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Jun 18, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and business! It was wonderful working with you, and we hope to see you again.

June 17, 2025

Great deal on pre-paying for a bundle of oil changes and everyone was very kind. More

by w_baltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
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Jun 18, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Come on back to see us!

June 17, 2025

Easy to get in and they worked extra hard to get my car back to me when I needed it. More

by coachwatson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lopresti
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Santa Cruz Toyota responded

Thank you so much for your business! Our team enjoyed having you here, and we hope to see you again.

June 17, 2025

Keith Cummings is an excellent technician - went above and beyond to provide exceptional service! Great experience. More

by brendagholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikkel, Keith Cummings
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Jun 18, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! It was a pleasure working with you, and we are happy to hear that our team took care of you. Come on back to see us!

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