Santa Cruz Toyota - Service Center

Everything was quick and easy. I was in and out in less than 1 hour. I was in and out in less than 1 hour. More

Quick efficient, attentive, skilled service with excellent personnel and personal attention. Scheduling is very easy. Good location. excellent personnel and personal attention. Scheduling is very easy. Good location. More

They were very clear, accurate, and helpful with all the details about the used Tacomas we were looking at. They took the time and care to understand our needs and concerns. We didn't feel any uncomfortable details about the used Tacomas we were looking at. They took the time and care to understand our needs and concerns. We didn't feel any uncomfortable pressure. When we did some homework back at home, everything they told us about the benefits of different features of trucks checked out. More

Facility is so clean, inviting, wait is comfortable. My car was finished as stated & clean. Pleasure doing business with such a well run group My car was finished as stated & clean. Pleasure doing business with such a well run group More

All good! Got the job done and heard my concerns. I appreciate the team at Toyota Got the job done and heard my concerns. I appreciate the team at Toyota More

Everything was quick and easy. I was in and out in less than 1 hour. I was in and out in less than 1 hour. More

Service staff is excellent, always concerned with providing exceptional service and the patience to explain all services. providing exceptional service and the patience to explain all services. More

I’m happy with the service. I believe the mechanics did a good job. I felt a bit deceived about the maintenance program that I purchased when buying the vehicle the $2000 that I I believe the mechanics did a good job. I felt a bit deceived about the maintenance program that I purchased when buying the vehicle the $2000 that I paid upon purchase I felt covered the maintenance for the first five years. It only covers tire rotation, and oil change. Not other required maintenance. Upon checking my vehicle at 40,000 miles I purchased a full recommended inspection and tire alignment was recommended. So I walked away with this 40,000 mile service with a bill of $541 which is quite more than I had hoped I would need to spend. Another feature that I believe Toyota should provide its customers is a full cleaning of the car inside and out, including the engine. I have been living in Mexico for the past 8 1/2 years and I had purchased a Nissan frontier. when taking my truck into the Nissan Dealership for a service, they cleaned the car so thoroughly that I would joke with him that this must be someone else’s car. It was quite a service! Free of charge. Toyota, at minimum, should provide the same service. The cleaning was so good. I often thought that I would just take it into the Nissan Dealership to have my car washed!🤗 More