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Santa Cruz Toyota - Service Center

Capitola, CA

4.2
184 Reviews
Call Service Center (831) 706-2611

184 Reviews of Santa Cruz Toyota - Service Center

Sort by
May 06, 2025

I went in because my dash told me I needed maintenance. Service was done but after I drove away the maintenance light came on again. I went back(visit#2) Someone reset the dash. It came back on. I returned More

by afbis
Recommend Dealer
No
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May 06, 2025

They truly take care of you and show appreciation for your business That's why we keep coming back More

by strawhatpizzawats
Recommend Dealer
Yes
Employees Worked With
Pablo
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May 07, 2025 -

Santa Cruz Toyota responded

Thank you so much! We enjoyed having you here and look forward to your next visit!

May 06, 2025

Efficiently quick. These surveys are becoming a... nuisance, need I say more? Plus three words. More

by dddc1947
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
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May 07, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars! See you next time.

May 06, 2025

Kind, thorough, and everyone communicated clearly Kind, thorough, and everyone communicated clearly. When I called for a stats update I recieved a call back within 15 minutes stating my car was ready. More

by kdmoore0
Recommend Dealer
Yes
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May 07, 2025 -

Santa Cruz Toyota responded

We appreciate the great review and your business! Thank you for choosing Santa Cruz Toyota, see you next time!

May 05, 2025

Just came in for a recall. Informed me when car was ready. No charge for recall More

by seguravictoria
Recommend Dealer
No
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May 06, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and hope to see you again!

May 05, 2025

Great service never had problems I'll keep talking my car there because of the great service More

by cardestiny19
Recommend Dealer
Yes
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

May 05, 2025

Bait and switch with the two free services included with my vehicle purchase in April 2024. The service advisor wouldn't honor the free service. More

by mdolder0
Recommend Dealer
No
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May 05, 2025

I waited a very long time for my tire change, from 9 am to 5 pm, and I never got a definite time that my car would be done More

by deannafadavi
Recommend Dealer
No
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you for sharing this with us, we appreciate the feedback and hope to have the chance to work with you again in the future.

May 05, 2025

Although it took a while for the part I needed to come in, I was very pleased with the speed of service once it arrived. I was able to easily schedule my service, had good communication with everyone I ta More

by sarivray
Recommend Dealer
Yes
Employees Worked With
Pablo
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May 06, 2025 -

Santa Cruz Toyota responded

Thank you so much for taking the time to share this with us! Our team enjoyed having you here, and we wish you all the best!

May 05, 2025

Ok Car drivers were efficient and very polite. Car was finished at the time I was promised More

by clewis48
Recommend Dealer
Yes
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May 06, 2025 -

Santa Cruz Toyota responded

We appreciate your business and hope to work with you again!

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