Santa Cruz Toyota - Service Center

Got in and out in a few hours. Why a minimum for the remarks? Weird Why a minimum for the remarks? Weird More

Last visit was to buy a new car. Salesman I worked with was friendly, helpful, not pushy. I’ve had good luck with their service dept also Salesman I worked with was friendly, helpful, not pushy. I’ve had good luck with their service dept also More

Outstanding customer service and employee who checked in and out was fantastic and helpful. Thanks and out was fantastic and helpful. Thanks More

Everything they did was great. From beginning to end. You resolved the problem with our car in an expedient manner. From beginning to end. You resolved the problem with our car in an expedient manner. More

It was fine. As expected. Everything went as expected. The communication was as expected. All good. As expected. Everything went as expected. The communication was as expected. All good. More

I always get good service in the service dept. only one time the wait was way too long only one time the wait was way too long More

I felt that in every way, the service was as good as it could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent dam could be. My adviser was very upfront, which I appreciated, and definitely kept on my case, the clean up and repair needed because of the rodent damage was extensive and took time, but was done thoroughly and well, especially given how difficult it is to find and get the rodent, and to locate all the damaged wires, plugged up vents etc (with nesting material gleaned from the insulation), and so on. Everyone was helpful and polite, including the free shuttle service and drivers. More

Great service. Great communication. Quick and efficient. That’s why I keep coming back. Thank you. Great communication. Quick and efficient. That’s why I keep coming back. Thank you. More

Good service, friendly service rep. Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also Got a ride promptly after car drop off. I liked the test with photos of my dirty air filters and got them changed also More

I feel good about having my car serviced by Toyota mechanics. On my last visit, I was somewhat appalled by what a “minor service” costs! Further (with respect to the many friendly, gregarious employee mechanics. On my last visit, I was somewhat appalled by what a “minor service” costs! Further (with respect to the many friendly, gregarious employees) my service rep, (I’ve had him before) clearly, does not like people. Sadly, I will be researching other places in town to have my car serviced. More