Santa Maria Chrysler Jeep Dodge Ram
Santa Maria, CA
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226 Reviews of Santa Maria Chrysler Jeep Dodge Ram
It might be time for Parts & Servixe director Michael Jordan to retire. My son’s 2022 Jeep was in for an oil change a week ago and due to the shoddy quality of service they did not catch a leak from what Jordan to retire. My son’s 2022 Jeep was in for an oil change a week ago and due to the shoddy quality of service they did not catch a leak from what they described as a faulty oil filter gasket. Almost a week later after noticing fresh oil on the ground, under his car he realized his oil had leaked out. He was stranded miles 25 from home and had to get a ride late at night. The next morning he called the dealership and they did the right thing and had the vehicle towed back to the dealership for examination and diagnosis. Of course they made light of it, changed the filter and added oil, but here is where the dealership failed. I spoke to Michael Jordan, whom I waited four days for him to call, which he never did, I had to call to speak to him. I expressed my concerns over the time and money that my son had lost due to no error of his own. I tried speaking calmly to Michael Jordan asking if they would cover some of the “recommended services” the dealership had listed on my son’s last invoice. He offered an oil change and then raised his voice at me and started berating me telling me that’s not how the real world works, he’s not going to do anything more that offer a complementary oil change, cutting me off, talking over me and telling me he didn’t care who I was. How dare anyone yell at me. Michael this is only the start of my complaint about how rude you were to me. What a terrible representation of the dealership. More
Shawn really took the time to help me get into something I could afford and that would work with my credit and financial situation. I shared my needs and wants for a car and he got me exactly what I asked. I could afford and that would work with my credit and financial situation. I shared my needs and wants for a car and he got me exactly what I asked. Everyone was friendly and helpful. I am very pleased with the service I got and I highly recommend them. More
If I could give no start, I would this place is a joke. I bought a brand new van from them and it’s been braking down, it just looses power and shuts off in the middle of driving. I brought it there and th I bought a brand new van from them and it’s been braking down, it just looses power and shuts off in the middle of driving. I brought it there and they literally said we don’t know what’s wrong with and sent me away. So it continues to happen putting me and my 3 kids at danger on the freeway. I call no one answers my calls and than I make an appointment drive all the way there and they send me away!!! Honestly they don’t want to fix it because it’s in warranty and they are waiting for it to be out of warranty! They are rude and unprofessional and I will never buy or have my cars serviced there!!!! They are careless and just care about how much money they can get out of you instead of fixing these mistakes!!!!! Shame on you!!!!! More
Ricky, Martin and the entire team was great! Friendly, knowledgeable and went out of their way to get us the truck we wanted at a great price. 10/10 customer service! Gene & Jen Stuart Friendly, knowledgeable and went out of their way to get us the truck we wanted at a great price. 10/10 customer service! Gene & Jen Stuart More
The salesman, Michael Acevedo was excellent straight to the point me being a previous car sales by myself. This was a smoothest process I’ve ever dealt with Michael was excellent for his young as he is he the point me being a previous car sales by myself. This was a smoothest process I’ve ever dealt with Michael was excellent for his young as he is he definitely knows how to provide. Excellent customer service. The dealership was great I was in and out within an hour More
Very friendly sales men and very precessional my boyfriend picked the jeep he wanted and and the sales guy Ricky made the deal right and now he is driving a new jeep he loves it and will be going ba boyfriend picked the jeep he wanted and and the sales guy Ricky made the deal right and now he is driving a new jeep he loves it and will be going back soon for me so with that being said I think Chrysler jeep is good place to get a new car 10 stars More
Fantastic experience buying our new Jeep wrangler! The sales team and management were amazing, friendly and kind. Thank you, Santa Maria CDJR! You all are appreciated! The sales team and management were amazing, friendly and kind. Thank you, Santa Maria CDJR! You all are appreciated! More

