Reason for Visit: Service
I recommend this dealer: No
My Review of Saturn of Ann Arbor:
I have dealt with Saturn of Ann Arbor (S.of A2) on several occasions, and none have been a particularly good experience. I have also had experience with other retailers (Saturn of Plymouth mainly) to compare.
S.of A2 has been consistently more expensive than elsewhere, the staff are not particularly friendly, and the service has not been anything even resembling speedy. This ranges from purchasing parts to regular maint. visits to full-blown repairs.
At the time, I lived in an area that made going to S.of A2 for service very advantageous. After several experiences, though, I found that it was actually worth the (comparatively) long haul to Plymouth in order to have my Saturn worked on. Plymouth was considerably friendlier, more knowledgeable, and easier on my wallet.
{It may be worthy of note that, at last report, S.of A2 is owned by the Jim Bradley group of dealerships, and I have never heard ANYthing but bad stories come from folks who've dealt with them--particularly Jim Bradley Pontiac.}
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