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Scanlon Acura

Fort Myers, FL

4.9
350 Reviews

14270 South Tamiami Trail

Fort Myers, FL

33912

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Showing 350 reviews

March 18, 2018

Very pleasant to deal with, no "hard sell' Love the car, only complaint I have with dealership is car washes only available on Friday and Saturdays....not convenient !!! Regarding car itsel More

by The Big R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Kvetko, Charles Broussard, Andrew Wuttke
Apr 04, 2018 -

Scanlon Acura responded

Thank you for the quick review about your purchase experience and our complimentary car washes!

February 26, 2018

Andrew Wuttke Andrew was my service representative. He was extremely efficient and really had a way of diffusing my stress. On arrival to leave my car to replace th More

by Jennifer L. Schramn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wuttke
Apr 04, 2018 -

Scanlon Acura responded

We appreciate your time spent to write this review. Service is so very important, and making things right when times are bad is even more important. We look forward to servicing your vehicle down the road.

December 18, 2017

Phil at Scanlon was Great! Phil was great! Honest and fair dealer, hard to find now a days. This is our third Acura from here. Very professional and courteous staff! Thank you t More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Ursillo, Mark Giuliano, Andrew Wuttke
Jan 10, 2018 -

Scanlon Acura responded

Thank you for spreading the good word about Scanlon Acura and Phil!

December 03, 2017

Years of Service This team use to be the best of the best. I convinced 2 friends to purchase vehicles with Fort Myers Acura. To put it best they had one of the top ser More

by Paulab312
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Pless, Clay Kvetko, Dusty McCurdy
Dec 28, 2017 -

Scanlon Acura responded

Hi Paula, We really would like to hear about what happened. We have a private email: acuralistens@scanlonauto.com . Can you send us your contact info so we can look into what went wrong with your experience please?

November 30, 2017

Very proffessional Amazing staff and facility! Would recommend everyone to these great people! They were very helpful and supportive during the whole process and did so More

by Mtran14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gallman, Rico Manley, Mark Giuliano, Michael Messina
Dec 02, 2017 -

Scanlon Acura responded

Thank you for letting us know we did a GREAT job! Thank you for your business.

November 09, 2017

No pressure experience with excellent customer service I think we can all agree that the typical high pressure car buying experience is worse than a root canal... Scanlon is a refreshing exception. Ther More

by Jeffrey Lloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Clifford, Ray Grybel, Clay Kvetko, Charles Broussard, Mark Giuliano
Dec 02, 2017 -

Scanlon Acura responded

Although we do appreciate trench coats in the summer here in SW Florida, we agree! Thank you for spending a moment to review our process.

October 27, 2017

Professionalism Purchased vehicle 3 years ago, salesman very professional, helpful and courteous. Visited salesman, John W. Gallman II, to ask for some new keychains More

by MKotula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gallman
Oct 30, 2017 -

Scanlon Acura responded

Thank you for letting us know we made your day!

June 24, 2017

Very pleased with services. A very professional transaction. Worked well within price ranges and what was needed. Obtained a great deal with exceptional help. Consultant was down More

by Newcar12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Ursillo, Mark Giuliano
Oct 30, 2017 -

Scanlon Acura responded

Thank you for the quick recap on your purchase. I will let Phil know you were happy with the way he treated you.

April 24, 2017

Easy , Professional Sales Transaction Thanks to Jesse Sellers for first class work selling and delivering my new TLX. We went through all the great features of the technology package enou More

by David C
Recommend Dealer
Yes
Employees Worked With
Jesse Sellers, Dan Clifford
May 28, 2017 -

Scanlon Acura responded

Hi David! Thank you for letting us know Jesse did a great job. Your feedback is so appreciated, and we are proud to have him on the Scanlon Acura team. We hope the TLX is doing well; enjoy!

April 07, 2017

VERY poor repair services. I like to give everyone a second chance when something doesn't go right. I have done this twice with Scanlon Acura. Both times (after several 2nd ch More

by sadly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dusty McCurdy
Apr 10, 2017 -

Scanlon Acura responded

We never want this to happen to our guests. We would like more information so we can improve; we can't without it! Thank you for bringing your satisfaction to our attention. Will you send your name or VIN to us so we can look into what happened please?

Oct 30, 2017 -

Scanlon Acura responded

We are sorry that we weren't able to meet your expectations. If you could supply us with any details so we can learn from your experience we would appreciate it. Sometimes the truth huts, but it is the only way to grow and get better. acuralistens@scanlonauto.com

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