Read Reviews Scanlon Lexus of Fort Myers

Scanlon Lexus of Fort Myers

Scanlon Lexus of Fort Myers

14200 South Tamiami Trail
Ft Myers, Florida 33912


(239) 481-9797

Manufacturer: Lexus

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.7

24-Month Rating

based on 103 reviews

4.9

4.9 out of 5

103 lifetime reviews

Scanlon Lexus of Fort Myers

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Certified: Scanlon Lexus of Fort Myers

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Scanlon Lexus of Fort Myers has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Scanlon Lexus of Fort Myers

For thirty-two years, the Scanlon Family has been serving Southwest Florida. With the purchase of a dealership on Fowler Street in 1980, John Scanlon began building his family business with a commitment to customer satisfaction and service. Today, John and his son, Jay, have built the Scanlon Auto Group to encompass both Lexus and Acura franchises and are actively involved in the Southwest Florida community.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 AM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free Loaner Cars Free Drinks
After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Shuttle Service
Free Coffee Television

dpgist
5/10/2013 7:04:22 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wagner BrenesWagner Brenes
Susann NogalesSusann Nogales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

I would like to take the time to share the wonderful experience I had purchasing my vehicle from Scanlon Lexus. I live in North Carolina & I was in search of a 2010 LS 460 Lexus (black on black with the 19 inch wheels) I had been searching online and at my local dealership for this particular vehicle in the price range that I wanted. One afternoon I happen to stumble across the Scanlon Lexus website and began to view the vehicles that were for sale. I found the one that I had been looking for and I immediately called the dealership. Mr Wagner Brenes answered the telephone and from that moment on it was smooth sailing. Wagner responded to all of my questions and concerns in a timely matter. He kept me informed throughout the entire buying process. Susan Nogales also played an important role making sure all my paper work was correct. I will definitely refer all of my family and friends to Scanlon Lexus ! ! ! A+++++++++++

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Response From: Scanlon Lexus of Fort Myers
Added: 5/13/2013 1:44:03 PM

We appreciate you taking a moment to post this review. Scanlon Lexus of Fort Myers does sell a lot of vehicles outside of Florida; buying larger ticket items online can be scary. We try to make every transaction just like yours!
We are so glad your experience here was a good one. Enjoy the new LS!

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DBREECE
5/6/2013 11:39:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gary BehnkenGary Behnken
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

We leased a new 2013 ES350 from Scanlon on Sat. 5/4. We dealt with Gary Behnken. This was our second transaction with Gary. Previously we had leased a 2010 ES350. They bought the car out of the lease early and put us into the 2013 at a very good price. Gary was wonderful to deal with, again. All the staff with whom we interacted with were great as well. This was the best car buying experience that we have had on our 50 years of car buying. Highly recommend Scanlon and Gary Behnken.

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Response From: Scanlon Lexus of Fort Myers
Added: 5/13/2013 1:39:34 PM

WOW! Thank you for the fantastic review of Gary and Scanlon Lexus of Fort Myers! I think you might have the longest tenure of purchasing mentioned here on DealerRater! We are BEAMING with pride after saying this was your best experience yet! Thank you for your repeat business, enjoy the new ES350!

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Orlando56
5/5/2013 10:29:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CahnDoug Cahn
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Scanlon Lexus of Fort Myers:

Doug Cahn,
Is one of those few salesmen that do not pressure you into buying a car.His knowledge, honesty and friendliness made this car buying experience very pleasant. The price I paid for the car, was exactly the same as quoted. Scanlon Lexus had all the paperwork ready and I was out the door with my new car in one hour.

Without hesitation, I will consider Scanlon Lexus for my next car purchase.

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sbieri7
5/2/2013 3:28:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glen ConwayGlen Conway
Billy DunnBilly Dunn
Ray MatthewsRay Matthews
Susann NogalesSusann Nogales
Marc WoznyMarc Wozny
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

My husband and I have bought three new Lexus vehicles since 2007, and in addition to this, my husband worked with our salesman Ray Matthews twice at another dealership in the past. The Scanlon Lexus team is just great, both sales and service. We feel like family when we go in there and sometimes we just stop by to say hi and see what's going on. I don't think I've ever seen such a bunch of happy customers anywhere - it is common to get into cheerful, animated conversations with fellow Lexus fans that you have never met. Service is handled wonderfully and we feel the pricing is very fair. I just bought a 2013 GS350 this week, and besides the fact that I have been in LOVE with this model since the day it hit the showroom, I felt that everyone worked together to make me a deal that made sense for me. I am so happy it is crazy! Thank You, Scanlon Lexus of Fort Myers!! I hope I never have to buy a car anywhere else.

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Response From: Scanlon Lexus of Fort Myers
Added: 5/4/2013 10:22:27 AM

We love happy clinets! We love Lexus for the very same reseans! What is better than great vehicles that look good, and great people who feel the same way all around you?
Thank you for mentioning Ray in your review of Scanlon Lexus of Fort Myers. We appreciate your repeat business and look forward to continuing to service your vehicles.
Enjoy!

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Pennytruesdale
5/2/2013 1:37:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CahnDoug Cahn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

My husband and I were recently in the market for a gently used SUV. We decided to shop at several Dealerships in the Fort Myers area to compare models, price and service. We were very impressed with the Scanlon Lexus Dealership and especially with our salesman, Doug Cahn. Doug was the kind of person we wanted to work with in our search. He was personable and friendly, without being pushy! Doug was very knowledgeable about the cars and their options and took his time in showing us how things worked. Initially, we didn't find exactly what we were looking for, but Doug worked hard to locate an SUV that would meet our needs. Of course Doug found the perfect car for us and we knew that he worked out a really fair deal on the price.

Finally, in the end, when you own the car...it's really all about the service and standing behind your product. It's tough to beat the high standards of a Lexus and further...the friendly, quality service of Scanlon Lexus of Fort Myers.

Moral of the story...1. Do your homework. 2. Go to Scanlon Lexus. 3. Ask for Doug Cahn! You won't be disappointed!

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Response From: Scanlon Lexus of Fort Myers
Added: 5/4/2013 10:08:48 AM

Wow, what a great review of Scanlon Lexus and Doug Cahn! We really appreciate you taking the time to tell others about the whole experience here. We do try to show a difference in service while shopping for an automobile. We are so pleased your experience here was a good one.
Enjoy the "Like" new SUV.

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keithheaps1814
4/26/2013 1:28:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CahnDoug Cahn
Billy DunnBilly Dunn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

Doug cahn was absolutely great and this is our second Lexus that we purchased from him. He couldn't be more helpful and has a great working knowledge of all the Lexus models. I've sent friends to Doug and will continue to do so. He also does a great job with the Internet sales which we really appreciated. If you need a Lexus...go see Doug Cahn.

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Response From: Scanlon Lexus of Fort Myers
Added: 5/4/2013 10:04:43 AM

Thank you for the repeat business, the referrals and for the review of Scanlon Lexus of Fort Myers! Doug does do an amazing job for us online, we are so happy he is here to help.
Enjoy the new vehicle!

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clather1
4/24/2013 2:50:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CahnDoug Cahn
Denny KoenigDenny Koenig
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

I travel from MN to FL specifically to buy my car through Scanlon Lexus of Ft. Myers. Denny and Doug are amazing. They made sure absolutely every detail was upon my arrival even picking me up at the aiport. The customer service they provide is above and beyond what I woudl have expected. I love my new car and am extremely happy with the process I went through purchasing it. Thank you Denny and Doug!

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Response From: Scanlon Lexus of Fort Myers
Added: 4/24/2013 6:51:45 PM

Wow! So many things had to go right to make a deal from that far away! We are glad we were able to assist in your purchase, and exceed your expectations doing so.
Thank you for your business, we truly appreciate it!

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lagarce
4/24/2013 6:57:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CahnDoug Cahn
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Scanlon Lexus of Fort Myers:

Doug Cahn was an outstanding salesperson to work with. He was very responsive and made the entire expierence pleasant. I would highly recomend Scanlon as a dealer and Doug as a salesperson.

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Response From: Scanlon Lexus of Fort Myers
Added: 4/24/2013 6:45:08 PM

Doug and Scanlon Lexus of Fort Myers would like to thank you for your review. Getting a responsive associate in this business makes things so much easier. We are glad your experience here was a good one.
Enjoy!

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jdouglas285
4/23/2013 2:00:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wagner BrenesWagner Brenes
Shaun VolkmannShaun Volkmann
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

Buying a Lexus from Scanlon Lexus of Fort Myers was the best car buying experience we have ever had. Our salesman, Wagner Brenes knew everything there is to knew about the Lexus ES 350 and was more than willing to describe every detail about the car's construction and it's many features.

We visited the showroom several times before making our decision. We never felt pressured, only welcomed. Since purchasing the car we have met with Wagner and discussed other aspects of the vehicle's operations. Such patience we have not seen before. We left with the feeling that buying a car from Scanlon makes you family.

Priscilla and John Douglas

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Response From: Scanlon Lexus of Fort Myers
Added: 4/24/2013 6:39:34 PM

We appreciate the kind words about Wagner and Scanlon Lexus of Fort Myers. We hope you will let us try again the next time an automotive need arisis. We pledge to show the same paitience, and exceptional customer service.
Enjoy the new ES!

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darler
4/22/2013 3:15:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill MyersBill Myers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Scanlon Lexus of Fort Myers:

We went in with our daughter to purchase a car for her and ended up buying a used car ourselves. Bill Myers was the friendliest and most informative salesperson. He was very professional in all matters and made you feel right at home. It was probably one of the least stressful times of buying a car that we ever experienced. All of the employees of Scanlon Lexus that we came in contact with treated us very well.

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Response From: Scanlon Lexus of Fort Myers
Added: 4/24/2013 5:36:00 PM

Thank you for letting us know about your experience here at Scanlon Lexus of Fort Myers. The Lexus covenant states every customer will be treated as a guest in our home. We are glad you felt at home here doing business with Bill.
Enjoy your new vehicle!

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