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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

April 24, 2023

There were No updates after the initial we have your car. Long wait for service completion. No loaners. I was promised a call back within an hour, and I never heard even five days later. More

by CREINGLASS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salm manager service
Report | Print
March 25, 2023

This is the second time I have worked with Tiffany. I returned to Schaumburg Kia because of her. She is trustworthy and helpful. There was confusion about my paperwork, which she resolved in my favor More

by VJB1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Jeremiah La Vow
Report | Print
Mar 26, 2023 -

Schaumburg Kia responded

Thank you for reviewing Tiffany and Bob Rohrman Schaumburg Kia! We truly appreciate your feedback and can't wait to work with you again in the future!

March 24, 2023

Very easy and friendly team to work with. They made my new car purchasing experience pleasurable. Steve is very knowledgeable and friendly to work with. Definitely recommend this dealership. More

by Wesam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Anthony Longobardi
Report | Print
Mar 27, 2023 -

Schaumburg Kia responded

Hi Wesam, thank you for your kind review; we are happy to pass along your comments to the team here at Schaumburg Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2023

Muy satisfecho con mi compra. Excelente servicio. Muy profesional y me ciento muy contento gracias More

by FRANCISCORODRIGUEZ71
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt, Patricia Villa
Report | Print
Mar 13, 2023 -

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 02, 2023

They’re always willing to help me in anything I need & great customer service & people! More

by Kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah La Vow
Report | Print
Mar 02, 2023 -

Schaumburg Kia responded

Kristy, thank you for the review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia. Safe travels!

March 01, 2023

Everything was quick and smooth and it even saved me a stop at the carwash More

by ANDERS.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
Report | Print
Mar 01, 2023 -

Schaumburg Kia responded

Thanks for the great review of Bob Rohrman Schaumburg Kia!

February 25, 2023

Having issues with parts that were replaced only 3 years ago and now they are telling me these same parts need to be replaced again. Original parts lasted 7 years but replacement parts only last 3? Reply to More

by ON24OFF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac
Report | Print
Mar 02, 2023 -

Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 25, 2023

The service was performed quicker than promised! They even gave a much needed car wash! More

by FOSTFAM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall who I had
Report | Print
Feb 27, 2023 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2023

All good but one question was how come you have no suggestions to prevent the til til challenge? More

by FOSTFAM09
Recommend Dealer
Yes
Employees Worked With
Don’t recall anyone, sorry
Report | Print
Feb 27, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 25, 2023

Best salesman on golf road! I shopped at every dealership I could find and Bill was by far the most friendly and accommodating salesman I had the pleasure of working with. What More

by Johnnyli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Ricky Perez, Tiffany Tremmel, Daina Barthel, Jeanna Rice, Anthony Longobardi, Todd Pruitt, Mike Raith, Bill Brennan, Nic DeSanti
Report | Print
Feb 27, 2023 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Kia!

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