33 Reviews of Velde Lincoln Volvo - Service Center
The best service department I have ever encountered. Fast friendly service. Picked up our car, provided a car, returned our car washed. Ordered touch up paint and delivered it to our house when it came in. F friendly service. Picked up our car, provided a car, returned our car washed. Ordered touch up paint and delivered it to our house when it came in. Followed up on the service visit also. I can't stress enough how friendly everyone was. More
Schemer Volvo has excellent customer service. Their staff are friendly and professional. They delivered my car to me once the work was completed. Great work! are friendly and professional. They delivered my car to me once the work was completed. Great work! More
Eager to find a schedule that will work for you and get you in promptly and on time. Always solve any problems and see it through to a successful conclusion. you in promptly and on time. Always solve any problems and see it through to a successful conclusion. More
I took my Volvo to Scherer for service work and could not be more pleased! They got me in quickly when I called, gave me a loaner for the time my car was in the shop and kept me apprised of their progress. be more pleased! They got me in quickly when I called, gave me a loaner for the time my car was in the shop and kept me apprised of their progress. I appreciate what they did for me and I appreciate how pleasant and accommodating they were!! I will most certainly go to them again - and I live in Bloomington - so I have a choice - and I choose Scherer!! More
As soon as I drove home from my service - I called that my car was out of balance. I had to return the next day to have this resolved. I’m not sure If this was on oversight or something that happens but it my car was out of balance. I had to return the next day to have this resolved. I’m not sure If this was on oversight or something that happens but it took a very long time to have oil change, rotate tire - fix a nail . Approximately 4.5 hours total. I was waiting and in future will have a shuttle to my work and pick up later. More
Good job done on time as promised. I would have liked a copy of the inspection report with the data on remaining tread depth, brake pad thickness and battery and coolant condition copy of the inspection report with the data on remaining tread depth, brake pad thickness and battery and coolant condition More
the tech went out of his way, leaving to buy a "pan plug"? to fit properly you didn't have one in parts. i had to wait longer but the tech was amazing wanted to make sure all was fixed properly. plug"? to fit properly you didn't have one in parts. i had to wait longer but the tech was amazing wanted to make sure all was fixed properly. impressive!! More
Scherer is always thorough and outstanding. I am beyond thankful for Marc & Jody Maske for going out of their way to deliver my Volvo to me after my service! thankful for Marc & Jody Maske for going out of their way to deliver my Volvo to me after my service! More