Back

Velde Lincoln Volvo - Service Center

Peoria, IL

not yet
rated
33 Reviews

33 Reviews of Velde Lincoln Volvo - Service Center

Sort by
March 26, 2021

The best service department I have ever encountered. Fast friendly service. Picked up our car, provided a car, returned our car washed. Ordered touch up paint and delivered it to our house when it came in. F More

by KIPW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Moreno
March 25, 2021

Did a grand job on my Volvo 4 wheel alignment. And you left the car spanking clean. Thanks. The car drives like it’s new!! More

by Compworkstb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Mar 29, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for the positive feedback and review. We look forward to many years of servings your automotive needs!

March 20, 2021

Schemer Volvo has excellent customer service. Their staff are friendly and professional. They delivered my car to me once the work was completed. Great work! More

by ACAMPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Mar 29, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for the positive feedback and review. We look forward to many years of servings your automotive needs!

March 18, 2021

Swift and neat, I need my car cleaned and it was! Very nice waiting area. Friendly staff! I really don’t have any complaints my visit. More

by TRISTAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Moreno, Kyle Jackson
Mar 19, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for the review. We look forward to many years of servings your automotive needs!

March 10, 2021

Eager to find a schedule that will work for you and get you in promptly and on time. Always solve any problems and see it through to a successful conclusion. More

by SPURG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Moreno, Kyle Jackson
Mar 10, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for the review. We look forward to many years of servings your automotive needs! Sincerely, Scherer Team

March 09, 2021

I took my Volvo to Scherer for service work and could not be more pleased! They got me in quickly when I called, gave me a loaner for the time my car was in the shop and kept me apprised of their progress. More

by Pamela Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Moreno, Kyle Jackson
Mar 10, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for the review. We look forward to many years of servings your automotive needs! Sincerely, Scherer Team

March 02, 2021

As soon as I drove home from my service - I called that my car was out of balance. I had to return the next day to have this resolved. I’m not sure If this was on oversight or something that happens but it More

by vicky.saline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Moreno
Mar 02, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for taking the time to provide feedback. We are so sorry for the length of time from your past visit. On any of your future visits we are happy to provide a courtesy loaner or shuttle if needed. It is our goal to always get work completed right the first time and we will strive to do so on any future visits. We look forward to seeing you at your next service appointment. Sincerely, Scherer Team

February 11, 2021

Good job done on time as promised. I would have liked a copy of the inspection report with the data on remaining tread depth, brake pad thickness and battery and coolant condition More

by kevin_19026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Mar 10, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you so much for the review. We look forward to many years of servings your automotive needs! Sincerely, Scherer Team

February 03, 2021

the tech went out of his way, leaving to buy a "pan plug"? to fit properly you didn't have one in parts. i had to wait longer but the tech was amazing wanted to make sure all was fixed properly. More

by LVANVOOREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Moreno, Kyle Jackson
January 25, 2021

Scherer is always thorough and outstanding. I am beyond thankful for Marc & Jody Maske for going out of their way to deliver my Volvo to me after my service! More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody and Marc Maske , Bill Morton, Nicole Moreno
Jan 25, 2021 -

Scherer Lincoln Volvo Cars responded

Thank you very much for your positive feedback. We appreciate your continued support and business!