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Velde Lincoln Volvo - Service Center

Peoria, IL

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33 Reviews

33 Reviews of Velde Lincoln Volvo - Service Center

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December 01, 2020

Very good service. From the appointment to the final result everything was done in a professional manner. The facility is in great shape. Nice and clean More

by TEHENNESSEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department people were great. Sorry I don’t remember their names
Dec 03, 2020 -

Scherer Lincoln Volvo Cars responded

Thank you for this amazing review! We greatly appreciate it. -Morgan

November 24, 2020

I had very poor service. Left my Volvo at 9;00 am for an oil change. I called at 1:00 pm---they lost the ticket. They called back at 1:30 and said it would be done at 3:00pm. This is not acceptable ---if More

by woodworker 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kari
Dec 03, 2020 -

Scherer Lincoln Volvo Cars responded

I truly apologize for this experience and the inconvenience this caused you. I am new here, and we have a lot of additional new people on our team that are working our hardest to make Scherer Lincoln Volvo the best dealership that we know it can be. Please let us know if there is anything we can do to assist you in the future when it comes to your service or automotive needs. You can reach us anytime at 309-692-9880 and our General Manager, Bill Morton, would be happy to talk with you as well. -Morgan

November 18, 2020

The service department lets me know if there are issues that will need attention in the foreseeable future so that I can plan ahead and budget for any repairs. More

by JANKLEPPE23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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