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Schlossmann Subaru City of Milwaukee

Milwaukee, WI

4.6
2,002 Reviews

4640 S 27th St

Milwaukee, WI

53221

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Showing 2,002 reviews

June 10, 2024

This is the third Subaru that I have purchased from Subaru City and once again the service was excellent. My sales representative Corey listened to my needs and delivered the vehicle I requested at the More

by brianrlatz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Cedrick Price
Jun 10, 2024 -

Schlossmann Subaru City of Milwaukee responded

Brian, we're delighted to hear that Corey and the team at Schlossmann Subaru City of Milwaukee provided excellent service once again. Enjoy your new Subaru!

June 10, 2024

Claimed a rim was bent and needed to be replaced. Was quoted more than $500 to do so. Took my car to another shop to verify and turns out that the wheel was not bent just unbalanced. Something any sh More

by Jds57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meghan
Jun 11, 2024 -

Schlossmann Subaru City of Milwaukee responded

I apologize for the experience you had with us. It's concerning to hear about this misdiagnosis and I understand your frustration. We strive for accuracy in our assessments, so I'd like to discuss this further and make things right if possible. Please reach out at your convenience. Thank you, Moon - Service Manager - 414-281-9100 Ext. 2439

June 05, 2024

Always very helpful. Nice customer service and a very professional service team. I Love My Subaru Outback 3.6R More

by fleofin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin - Service. 5 Stars
Jun 05, 2024 -

Schlossmann Subaru City of Milwaukee responded

Thanks for the kind words! We're delighted to hear you love your Subaru Outback 3.6R and had a great experience with our team at Schlossmann Subaru City of Milwaukee. Safe travels!

June 04, 2024

I had never bought from a dealership before and I just bought my first new car from here. From everything I had heard about dealerships in general, I was extremely wary of them potentially trying to rip m More

by bgerds389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Okolot
Jun 04, 2024 -

Schlossmann Subaru City of Milwaukee responded

Thank you for sharing your first dealership experience with us! We're delighted to hear that our team at Schlossmann Subaru City of Milwaukee provided transparent pricing and made the process easy. Enjoy your new car, and we appreciate the recommendation!

June 03, 2024

Great service. ..Matt Pulaski cared that I am a senior..retired..and helped me with a coupon. Everything explained and again if I didn't understand. Took time an More

by mketrolleydolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATHEW PULASKI
Jun 04, 2024 -

Schlossmann Subaru City of Milwaukee responded

We're delighted to hear that Matt provided such attentive service at Schlossmann Subaru City of Milwaukee. Thanks for sharing your experience with us!

May 30, 2024

I purchased my car through Subaru city and stay with them for all of my updates More

by msteddy2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
May 31, 2024 -

Schlossmann Subaru City of Milwaukee responded

We are delighted to hear that you had a great purchasing process with Schlossmann Subaru City of Milwaukee! Safe travels!

May 25, 2024

I drive 1 1/2 hours from the Appleton area to have my car serviced at Schlossmann’s Subaru City. Great Service. Phone call as promised when completed. Friendly and professional. I will be back. More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mavrakis
May 27, 2024 -

Schlossmann Subaru City of Milwaukee responded

Cheryl, thank you for making the trip to Schlossmann Subaru City of Milwaukee! We're glad to hear our team provided great service and kept their promises. Safe travels until your next visit!

May 23, 2024

Was very impressed by their curtesy and knowledgeable about my vehicle. The help they gave me getting my lights set to what I needed it to be and the efficiency by which they got it done. Like the way More

by Smk74sno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
May 23, 2024 -

Schlossmann Subaru City of Milwaukee responded

We're glad to know you had a positive experience with our team at Schlossmann Subaru City of Milwaukee. We strive for efficient and thorough service, so it's great that we hit the mark during your visit! Thanks for sharing your feedback.

May 22, 2024

Sean F is excellent at keeping you informed and explaining what is done or might need to be done. I always ask for him. Juan, who was training was very good at keeping me updated on pro. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean F (long last name) in service and Juan
May 22, 2024 -

Schlossmann Subaru City of Milwaukee responded

Brandon, we're glad to know that Sean and Juan have been providing excellent service at Schlossmann Subaru City of Milwaukee. We appreciate your feedback!

May 22, 2024

Patient, professional. Followed through and followed up on what needed to be done. Felt like he enjoyed helping More

by Veenstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
May 22, 2024 -

Schlossmann Subaru City of Milwaukee responded

We're so glad to know you felt well taken care of at Schlossmann Subaru City of Milwaukee. Our team always aims for professionalism and thoroughness in our service. Thanks for the positive feedback!

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