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Schmelz Countryside Volkswagen
Maplewood, MN
253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 253 reviews
November 13, 2025
Outstanding dealership! The people there truly make the difference. From the initial phone call and then the initial greeting, you know that you are in good hands. The care The people there truly make the difference. From the initial phone call and then the initial greeting, you know that you are in good hands. The care , the willingness to ensure all goes well. The receptionist, the top notch and award winning service advisors, the top notch certified technicians , the top notch parts department, knowledgeable and sales department are all there to team up and make sure you are taken care of. The employees are well trained and supported by an outstanding group of managers. The smiles and up front honesty and sincerity goes a long ways. They have me for life. I typically work with Shevawn as my service advisor who is a Certified Master Service Advisor with many awards and well deserved accolades. I have been with Schmelz Countryside Volkswagen for 13 years and they never disappoint. I recommend them over any other VW dealership, because it's the people who make the difference. Thank you team Schmelz Countryside VW. More
by Jon
Employees Worked With
Shevawn Berg, Marcus Haus
October 21, 2025
All staff I dealt with were pleasant polite friendly knowledgeable and helpful, as has been my experience on every time I’ve been there over the last 20+years. Highly recommend the dealership. knowledgeable and helpful, as has been my experience on every time I’ve been there over the last 20+years. Highly recommend the dealership. More
by patflorin
Employees Worked With
Can’t recall.
October 02, 2025
Dropped off my vehicle without an appointment right before closing and headed out of town for a long weekend. They took great care of my car and the communication was great! before closing and headed out of town for a long weekend. They took great care of my car and the communication was great! More
by jbitz03
Employees Worked With
Martin
September 16, 2025
I was a little worried I would not be cared for because I did not buy my car from this dealership but they ended up doing a great job for me! Martin made sure my car was taken care of of so I will definitely did not buy my car from this dealership but they ended up doing a great job for me! Martin made sure my car was taken care of of so I will definitely come back again for service. More
by Carissahall71
Employees Worked With
Martin
September 11, 2025
This place is excellent when it comes to Customer Service. They make sure that you’re taken care of and they are fair and try their best to get your repairs covered by your warranty plan. The staff a Service. They make sure that you’re taken care of and they are fair and try their best to get your repairs covered by your warranty plan. The staff are knowledgeable and will take care of you! Thanks to Martin the customer service rep, Brady, my technician and Carl, their personal attendant who will drive you to and from this location if needed to your home. I highly recommend the dealer for your Volkswagen repairs or maintenance. More
by Christine bonn
Employees Worked With
Martin, Brady, and Carl
