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Schumacher Chevrolet
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This
Dealer
Schumacher Chevrolet
8 Main St.
Little Falls
,
New Jersey
07424
(973) 256-1065
Manufacturer: Chevrolet
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Twenty-Four Month Rating:
5.0
/
5
80
Reviews
Schumacher Chevrolet
Overall Score:
5.0
About Schumacher Chevrolet
This dealership is a
DealerRater Certified Dealer
and is committed to providing quality customer service.
As a Certified Dealer,
Schumacher Chevrolet
has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries
.
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Only Negative
Nick Sprechini
5/14/2012 7:22:48 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Rob Morath, Joe Filangieri
My Review of
Schumacher Chevrolet
:
I went to Schumacher Chevrolet looking to buy my first (new) car. I was a little hesitant as I had never purchased anything this expensive in my life before, but everyone there made the experience much easier for me. Rob Morath helped me with the purchase and was extremely helpful. He went over all the features of the car (2012 Malibu) in great detail and did an excellent job in making me feel comfortable with the car. Rob was very personable, honest, and friendly. Not once did I feel like I was being pressured into buying the car. After taking the car out for a test drive I decided on purchasing the Malibu. We took care of the paperwork quite quickly and within a few days I was driving around in my new car and couldn't be happier. My first experience buying a car was a very enjoyable one thanks to everyone at Schumacher.
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B Wright
4/26/2012 6:06:15 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Allison Lastfogel, Ann Ulrich, Jeff Schumacher
My Review of
Schumacher Chevrolet
:
Last week I bought a Chevy Cruze from Schumacher Chevy, and my experience with the dealership was highly positive in every respect. My initial contact was with Allison Lastfogel via the internet. Unlike EVERY single other dealership I contacted in that manner, she gave me exactly the information that I requested. I followed up with a phone call, and Allison couldn't have been nicer and more helpful. She found a rebate that none of the other dealerships seemed aware of, and she made some suggestions about my purchase and my trade-in that I hadn't considered. When I dropped by the dealership, Ann Ulrich, a sales rep, handled the sale. She was super! This was a no nonsense sale, no stress, smooth transaction with none of the frustrations I had already experienced at another dealership....you know the tactics: the sales rep makes you wait while he formulates a price, sees that you don't like it, leaves you sitting for another 10 minutes, returns with a lower offer, sees that you are about to leave, tells you to hold on while he checks with the sales manager, returns with a slightly lower offer. Allison and Ann, however, first thing gave me a lower price than I received from the other dealership via that frustrating process. How refreshing! Schumacher had a nice inventory of the Cruze including 2 of the exact model and features I wanted, and they were in my top two choices of color. Schumacher was the only dealership of five I contacted to have the exact car on their lot. When I picked up the new car, Ann was great in explaining how everything worked, which was most helpful as some of the features were a bit foreign to me. She is so nice and so patient and such a nice person. I've been buying new cars for over 30 years, and this by far was the quickest and easiest deal I've consummated. I highly recommend Schumacher; do yourself a favor and visit the dealership. They really do have a friendly, family atmosphere and take the agony out of car buying.
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ryehoops
3/24/2012 6:10:59 PM
Overall Score:
5.0
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Rick, Chris, Robert , Jeff
My Review of
Schumacher Chevrolet
:
Great service, family atmosphere, dependable and reliable product.
Have purchased three cars from Schumacher now and all three times good experiences.
All sales reps professional and most helpful. They all go the extra mile to provide the best care for the customer. Look forward to my next purchase at Schumacher Chevrolet.
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mikenvinny10
3/21/2012 2:13:19 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Robert Horvath
My Review of
Schumacher Chevrolet
:
Our salesman, Robert Horvath was excellent, friendly, knowledgeable, patient and helpful from the minute we walked into the dealership until the final paperwork was signed. Everything was done very professionally by him. He took the time to explain every detail of our transaction despite the fact that I probably asked the same questions 10X over. He made a usually very frustrating shopping experience a quite pleasant one. I would certainly recommend him as a top notch salesman and Schumacher Chevrolet on a whole as outstanding. Would never hesitate to buy from him again. Thank you Robert!
Sincerely,
Jack and Valerie Lister
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mcs1253
3/20/2012 7:58:06 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Allison Lastfogel & T.J. Brantner
My Review of
Schumacher Chevrolet
:
I could not have found a better fit for my shopping likes for my new car or for the employees who took care of me.
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DllMel97
3/16/2012 8:12:19 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Robert Morath, Chris & Kathleen
My Review of
Schumacher Chevrolet
:
My parents HIGHLY recommended that we go to Schumacher Chevy for our next vehicle. So, when our lease on our vehicle was ending & my husband & I knew that we wanted an AWD Equinox,there was never a question where we would go to get it, DEFINITELY Shumacher Chevy. We had heard such wonderful things from my parents who both bought their vehicles from them and had such extremely positive experiences every step of the way that there was no way we would even think of going elsewhere. They couldnt speak highly enough about the entire Schumacher family. The evening we went in with my parents, Chris thought Robert Morath would be a great salesperson for us & he couldnt have been more right!! We were extremely happy with Robert, who is a great asset to the "Schumacher Family". Besides being very friendly, as were all of the employees that we came across during our time there, he was also very knowledgeable & accomadating. I really can not say enough about our experience there. I dont think i could ever go elsewhere after dealing with such a great group of people. It almost felt surreal on how smoothly everything went after having some horrible experiences elsewhere in the past. The next day we picked up our beautiful, shiny, brand new 2012 Equinox AWD & Robert,once again, spent ALOT of time with us explaining all the features & even spent the time to set up both of our cell phones to go along with our new SUV. We would, without a doubt, HIGHLY RECOMMEND anyone looking for a vehicle to go to Schumacher Chevrolet (& ask for Robert Morath although everyone, as i have said seems to be just great). You will definately be walking away totally satisfied & knowing if there is ever a problem they are only a phone call away, as we did. Thank you Robert for just being GREAT all around!! Thank you to everyone else who helped us along the way, including Chris & Kathleen(who we initally dealt w/ when she responded to my email, questioning any deals, etc going on). I can only say wonderful things about you all and Schumacher Chevy!!!.....And of course Schumacher purrrs like a well oiled machine due to Judy and Stephen!! We will be back & will be sure to recommend any family & friends to go there as well. By the way, we absolutely LOVE our new 2012 Equinox AWD!
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Jeffrey Taylor
2/20/2012 4:19:58 PM
Overall Score:
5.0
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Greg (sales) and Joe (finance)
My Review of
Schumacher Chevrolet
:
I would like to thank everyone at Schumacher Chevrolet for an outstanding buying experience especially my salesman Greg and Joe in finance. Everyone was very polite and professional. They even helped me with the return of my rental car. I would definitely recommend Schumacher Chevrolet.
Thanks,
Jeff T. (Long Island, NY)
P.S. My new certified 2008 Chevy Impala is great!
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ltboylan
1/13/2012 9:19:59 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Tom, Allison, Christine
My Review of
Schumacher Chevrolet
:
Top notch professionalism and stress free atmosphere are two of the many reasons I would recommend Schumacher Chevy to anyone looking to purchase an automobile. Last year I purchased a vehicle from another dealer and left with a bad taste in my mouth from the obvious, stereotypical dealer patronizing and tactics you read about on the internet before buying a vehicle.
Schumacher employees seemed to respect me and not pull any of those come-on tricks that can stress out someone with limited car buying experience. The internet department wasn't pushy, and was there for me every step of the way. Tom, our salesman, was great and made the process easier than I thought. Any future vehicle I buy will be bought at Schumacher and I will highly recommend them to anybody. I also like that it is Female owned and was impressed about the history of Schumacher that I saw on tv about how they helped supply the military during WWII. I'm very pleased in every aspect. Thanks, Schumacher!!
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Earthshadow
1/11/2012 6:41:36 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Leo Hernandez
My Review of
Schumacher Chevrolet
:
I have never dealt with a car salesman who was as accomodating as Leo. He matched me up with the perfect vehicle and optioned it as requested. He was competent, friendly, and honored all commitments. He also helped me through the learning process with great ease, so that I felt extremely comfortable driving it away from the showroom. I would defeinitely buy a vehicle from Schumacher again.
On a mopre personal note, when I was a little girl I would visit my grandmother on Main Street and would walk down to the park to play and climb on the tank. I would look at the shiny cars as I walked by, never thinking I would one day be driving one away from there.
Thank you for a great vehicle and your great service.
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ceng120
1/10/2012 5:36:50 PM
Overall Score:
5.0
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Robert Morath
My Review of
Schumacher Chevrolet
:
I was looking for a safe and completive priced SUV for my daughter with concern for safety ratings. Once I told Robert Morath what I was looking for in a vehicle, he suggested the 2012 Chevy Equinox as a possible good fit. He then proceeded on going over all the vehicle features and thoroughly explaining each one of them. He then let my daughter test drive the vehicle to see if she felt comfortable drive it. I never felt pressured to complete the deal. From start to finish it was a pleasure to deal with him. On the day of the delivery he spent a good amount of time with my daughter going over all the features and made sure that she felt comfortable with her new vehicle. As she needed the car for a trip to Maine, Robert went out of his way to get us the plates processed quickly. The staff at Schumacher Chevrolet are courteous, friendly and most important knowledgeable about their products. As we were ready to sign the paper work, we even met the owner; I guess we are now truly part of the Schumacher family. Thank You Robert Morath and the staff at Schumacher Chevrolet for a super pleasant transaction.
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