Schumacher Subaru of West Palm Beach - Service Center

First service visit What an awesome experience. Making the appointment was easy, I was reminded of my appointment by phone and e-mail, dropping off the car was easy, serv What an awesome experience. Making the appointment was easy, I was reminded of my appointment by phone and e-mail, dropping off the car was easy, service advisor Brian was great, the car was ready when Brian said it would be and the service was free as I bought an extended warranty. It just couldn't have been any better! More

Excellent My service experience was a 10!! My appointment was right on time and the service tech was very polite snd answered all my questions. A very nice emp My service experience was a 10!! My appointment was right on time and the service tech was very polite snd answered all my questions. A very nice employee More

Service my Subaru Forrester 2015 We have moved from Maryland and over there we had a excellent Subaru Dealer Service and this is our first time with Schumacher Subaru and it is also e We have moved from Maryland and over there we had a excellent Subaru Dealer Service and this is our first time with Schumacher Subaru and it is also excellent service. More

Can't even get a call back Have had my 2017 subaru one month...engine needs checked,,, tried all day to schedule an appointment and can't even get a call back and no one will pi Have had my 2017 subaru one month...engine needs checked,,, tried all day to schedule an appointment and can't even get a call back and no one will pick up the phone...I only have one day this week I can take car in and can't get appointment but told I can come in and they will try to see if they can have someone take a look at it ... even the service manager did not return my call ... wish my I had a toyota! when I was buying the car I certainly got attention! More

Service department was very helpful. Very helpful service department. I do not want to write an essay on what went on at the dealership. I am satisfied with the service. Very helpful service department. I do not want to write an essay on what went on at the dealership. I am satisfied with the service. More

Improved , considerably over previous service visits. However , in spite of numerous requests for door guards, can't seem to get these placed. New service rep. , considerably over previous service visits. However , in spite of numerous requests for door guards, can't seem to get these placed. New service rep. More

Service center I can't believe in today's day and age that you would be sent to a general voice mailbox when you call a dealership but that's what happens with Schum I can't believe in today's day and age that you would be sent to a general voice mailbox when you call a dealership but that's what happens with Schumaker. I tried to reach someone in service 9 times to talk to a person about my new car that needs service but in the end I had to send my son with the car to see if we can even get in for an appointment. I wouldn't buy another car from them just based on the ability to get the car serviced it's a shame when one part of the organization hurts the whole More

Repair The service was fast and the car fixed properly. The technician was professional and efficient. He was also very helpful and accommodating. Everything The service was fast and the car fixed properly. The technician was professional and efficient. He was also very helpful and accommodating. Everything was great. More

Happy with service I was pleased with the communication and the ease of setting up an appointment. They had the car done quickly. The people were friendly and I will b I was pleased with the communication and the ease of setting up an appointment. They had the car done quickly. The people were friendly and I will be back. The only thing I have disliked so far is that this review has to be 25 words long. More

saved our trip Our Outback was under warranty when the battery went out right before a trip we had to make to NC to have the car inspected. The dealership gave us a Our Outback was under warranty when the battery went out right before a trip we had to make to NC to have the car inspected. The dealership gave us a loaner for the rest of the day and told us if they didn't get a battery in the next day, they would put a loaner battery in the car so we could make our trip. The battery came in and we were able to make our appointment. we work out of the country and keep the car in FL so it was imperative we get this taken care of. The service department listened to our needs, was accommodating and provided us with excellent service. Thank you all so much. We love our Outback! More