Schumacher Subaru of West Palm Beach - Service Center
West Palm Beach, FL
178 Reviews of Schumacher Subaru of West Palm Beach - Service Center
One of the worst decisions I have ever made was leasing my vehicle from Shumacher. Since the moment I drove away it has been nothing but a hassle, and in the year and a half I have had my lease, the servic my vehicle from Shumacher. Since the moment I drove away it has been nothing but a hassle, and in the year and a half I have had my lease, the service has gotten worse and NO ONE seems to be able to help me. I purchased a service plan, but it seems the information was "entered incorrectly" so now, every time I go to get what is supposed to be a prepaid oil change, I get charged and have to spend the next 30-45 minutes sorting it out. I have had to wait for over 4 months for a RECALL for an oil pump to be replaced. And NOW I am just finding out that they never submitted the correct paperwork for my trade/ new lease. I am unable to renew my registration for my lease with the DMV because it is showing that I still own the vehicle I traded and does not list the new one. I have talked to numerous people, and no one seems to be able -or willing- to help me sort any of these problems out. I will be looking to trade my lease with another dealership as soon as possible JUST so I never have to set foot in a Schumacher dealership again. More
Great Service! I have had my Subaru Foresters serviced at Schumacher Subaru since I moved to Florida. Brian Rodrigues has always taken great care of my cars and me. I have had my Subaru Foresters serviced at Schumacher Subaru since I moved to Florida. Brian Rodrigues has always taken great care of my cars and me. I have recommended Schumacher’s in West Palm Beach to family and friends for purchases and service. Everyone has been pleases. Service is top-notch! More
Awesome Service Bob, our service manager, was amazing as always from the moment the car was dropped off until pickup. He was very informative with the service and pro Bob, our service manager, was amazing as always from the moment the car was dropped off until pickup. He was very informative with the service and provided top-notch professional service. More
Fantastic Service Rhonnie was great!! In and out in the time she told me; ordered an uber; even went to a local skating rink, skated and was picked up. Car well-maint Rhonnie was great!! In and out in the time she told me; ordered an uber; even went to a local skating rink, skated and was picked up. Car well-maintained. Perfect experience. More
Car Service June 30 We bought the vehicle 4 years ago and have been pleased since. Brian, our service manager, is on our case and knows our vehicle and his recommendati We bought the vehicle 4 years ago and have been pleased since. Brian, our service manager, is on our case and knows our vehicle and his recommendations are always accurate and efficient. Excellent follow up after sale. More
Bryan Rodriguez has always provided excellent customer service and is extremely supported. I’ve been taking my vehicle to schumacker Subaru for years and everyone is always willing to support. service and is extremely supported. I’ve been taking my vehicle to schumacker Subaru for years and everyone is always willing to support. More
I encountered three people during my visit yesterday, Rhonnie in service, Lucas in sales and Toney in finance. They were all extremely friendly and helpful and efficient. My experience yesterday was on Rhonnie in service, Lucas in sales and Toney in finance. They were all extremely friendly and helpful and efficient. My experience yesterday was one of the best. So glad I am with this dealership. More
My 30,000 Subaru service Wow, what a pleasure it always is to go to this dealership for service. I have never been disappointed! Always have had great service. It was suc Wow, what a pleasure it always is to go to this dealership for service. I have never been disappointed! Always have had great service. It was such a pleasure to meet Rhonnie - she was so helpful, knowledgeable and professional! I always wait because the area that we can wait in is so comfortable, clean and the music is great. More
Ronnie at Schumacher Subaru was very professional & helpful during our last visit. She went above and beyond to stay in touch with us about my car & what was being done to remedy the situation. helpful during our last visit. She went above and beyond to stay in touch with us about my car & what was being done to remedy the situation. More