Scott Honda of West Chester - Service Center

Good honest work, considerate about my needs, didn’t try to oversell. Thank you SH to oversell. Thank you SH More

Service Advisor Chris Wisler is always helpful. Explains clearly what is needed. Have used Scott Honda service for 18 years. Explains clearly what is needed. Have used Scott Honda service for 18 years. More

Always attentive to the needs of my vehicle and Shiva was excellent! Professional, caring and helpful. excellent! Professional, caring and helpful. More

Darin was my point of contact through the service call. He was very patient with questions and answered them throughly. I was grateful that I was able to get a service appointment on short notice and the n He was very patient with questions and answered them throughly. I was grateful that I was able to get a service appointment on short notice and the needed parts were in stock. Thanks to the Honda service team. More

The Dealer Rep that assisted us with our recent service was perhaps the best Rep that I have experienced. He was extremely professional, thorough, courteous and took the time to respond to my many inquirie was perhaps the best Rep that I have experienced. He was extremely professional, thorough, courteous and took the time to respond to my many inquiries. It was clear to me that in addition to ensuring the necessary service was completed timely, he was focused to endure I understood the need for ancillary work efforts associated with the service. In short, it was one of the best experiences I have experience either having my car serviced. More

Always a pleasure dealing with Scott Honda. Our salesman, Aaron Schmidt, and the Scott Honda service team is the reason we purchased our last vehicle from Scott Honda. Was in for recent service Our salesman, Aaron Schmidt, and the Scott Honda service team is the reason we purchased our last vehicle from Scott Honda. Was in for recent service for an active oil leak. Was originally told would take approx one week to have it looked at. I reached out to Aaron Schmidt for any intervention he could provide on our behalf. Not sure what the comms were between sales and service, but the comms between Scott Honda (sales and service) and myself were great with updates (as always, I must add), and much to our surprise, the car was looked at, and complete within a few hours. I realized they were busy, but I thought an active oil leak (shortly after a recent oil change) warranted some addition and quick attention. At the end of the day, Scott Honda and Aaron Schmidt, came through and did all the right things, restoring my full faith in Scott Honda after a short-lived moment of frustration. Great job! Keep up the great work! Joe M. More

Had a great experience at Scott Honda today. Got my vehicle for State inspection and they completed it much ahead of schedule Darren helped me by providing all details and keeping me posted on t Got my vehicle for State inspection and they completed it much ahead of schedule Darren helped me by providing all details and keeping me posted on the status. The whole process went very smooth. Appreciate your efforts Darren and his team More

The auto collision shop was horrible to work with. The manager Smitty was particularly rude. He had the car over several weeks and would not confirm when it would be completed. On July 9 both the ins The manager Smitty was particularly rude. He had the car over several weeks and would not confirm when it would be completed. On July 9 both the insurance company and I were told the car should be done by 4 pm. Water returning rental I was informed that should be done is not would be done and was rudely told to wait for a call the next day I was told they had not located a medallion for the car so it may be another day. At 3:20 I was called to say the car was done the back of the bumper and front bumper were not connected to the car. More

I took my car to Scott Honda for Service. They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal inf They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal information without my permission! I called Scott Honda and was told by Courtney Mr Scott does not talk to customers and offer Willie Carter. I was told he would call me in a minute. He never called. Not happy they sold my personal information without my permission. Not happy Mr Scott will not engage with a customer. Not happy Willie Carter did not return my call. More

I have had my car serviced here previously and I told the technician that I had an extended warranty yet they still tried to charge me for certain items I knew would be covered. Only when I questioned them a technician that I had an extended warranty yet they still tried to charge me for certain items I knew would be covered. Only when I questioned them again when I had to sign the estimate and called out the warranty again did they actually go and check and update the estimate. More