Scott Kia Of Springfield

I absolutely take responsibility for my lack of attention but this dealership pulled a little switcheroo on me and should never be trusted. At the signing table with the work up sheet, I agreed to go thru th but this dealership pulled a little switcheroo on me and should never be trusted. At the signing table with the work up sheet, I agreed to go thru them to finance as they stated they would match the rate my bank was offering. I went to take a picture of the sheet and was told a copy would be given to me. Then came all the paperwork to sign. They were rushing me a bit as they were about to close for the night. I finished everything and was out the door with my new car. A few months went by and I was filing some paperwork for my car payment when I noticed my interest rate was not the rate my bank offered and they stated they would match. when i called the dealership with all my screenshots and proof and I was told, too bad , I should have noticed it that night we can't do anything now. This was 100% intentional. they rushed me and changed the rate. Corenia was the sales person. I DO NOT RECOMMEND THIS DEALERSHIP, BUT IF YOU MUST, READ EVERYTHING TWICE SO YOU DONT GET SCREWED LIKE I DID!!! Update- they added a " oh no, we are so sorry, we will call you to see what happened. GUESS WHATl- they didnt!!! Dont make my mistake and take your butt to a whole different dealership. SPRINGFIELD DOESNT GIVE A CRAP ONCE THAT CAR IS SOLD. ❤️1 More

Very knowledgeable , friendly dealership. No high pressure while we were looking for our new car.. No high pressure while we were looking for our new car.. More

Friendly, knowledgeable service agents but prices are getting out of hand.That’s all I have to say. getting out of hand.That’s all I have to say. More

Kia Springfield is Very helpful, nice and convenient with their website and scheduling. I love the text alerts customer get giving status updates of the car in service. their website and scheduling. I love the text alerts customer get giving status updates of the car in service. More

Friendly, efficient and professional. David whom handled my case was great. Overall a good experience. David whom handled my case was great. Overall a good experience. More

Anthony really took the time to explain the entire process with my car maintenance. Excellent service process with my car maintenance. Excellent service More

My service was completed very timely, and the lounge they have for waiting is comfortable. have for waiting is comfortable. More

Couldn’t have done a better job! Satisfied with all the work that was done today. Satisfied with all the work that was done today. More

Pedro wag great to work with. He was effective in assisting my decision to lease a new KIA from the Scott Auto Group. Efficient, courteous and knowledgeable. He was effective in assisting my decision to lease a new KIA from the Scott Auto Group. Efficient, courteous and knowledgeable. More

The place was clean staff was friendly proficient courteous and knowledgeable and the wait time was doable. Overall a good experience courteous and knowledgeable and the wait time was doable. Overall a good experience More