Scranton Chevrolet of Norwich - Service Center

Customer service is terrible! ! And the coupons that you send out are a big scam ! And the coupons that you send out are a big scam More

Work done on the vehicle took way longer than expected. I was told at first that the mechanic called in sick. I don't know why another technician couldn't finish the job. I was told at first that the mechanic called in sick. I don't know why another technician couldn't finish the job. More

Tech Derek was amazing with info about vehicle, Tammy was also amazingwith paperwork completed. Highly recommend! also amazingwith paperwork completed. Highly recommend! More

$222 charged not to fix my fuel problem. Don’t think I would ever choose a GM again! Don’t think I would ever choose a GM again! More

Great service. Friendly too. Inspected my vehicle and checked the fluid levels while my truck was in have some tailgate lettering installed. Friendly too. Inspected my vehicle and checked the fluid levels while my truck was in have some tailgate lettering installed. More

Service is always done professionally and in a reasonable amount of time. Prices are competitive with other dealers in the area amount of time. Prices are competitive with other dealers in the area More

Quick service and very attentive. I felt safe with them working on my car. Very happy! I felt safe with them working on my car. Very happy! More

I bought my car in 2020 in Scranton, and I have no complaints. On the contrary, it has always been a great experience for me as a customer. Allison is so sweet and always willing to help. complaints. On the contrary, it has always been a great experience for me as a customer. Allison is so sweet and always willing to help. More

Did not fix what I asked to be fixed. Service department said if it persists come back. I wanted it fixed when I bought it in. Service department said if it persists come back. I wanted it fixed when I bought it in. More

Being charged $200 to tell me what’s wrong with my truck seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of that they try to Offer to buy my truck for way less than it is actually worth. I felt like I was being pressured and I will never buy at Scranton Chevrolet or bring my business there ever again. I bought my truck back in December 2020 and I’m already fixing things after the warranty is expired as a matter of fact, I will not be buying a Chevrolet vehicle ever again pretty disappointed. More