Seattle Hyundai - Service Center

It was 7:45 Monday morning, so I expected to be greeted by a grumpy sleepy service dept guy, but instead: Keith Fernando, service guy extraordinaire. Why extraordinaire? First, Monday morning. He was so ni by a grumpy sleepy service dept guy, but instead: Keith Fernando, service guy extraordinaire. Why extraordinaire? First, Monday morning. He was so nice! and so efficient! and so NOT monday morning! Second: he explained what they were going to do and why and I realize he was probably supposed to do that, but he was so pleasant about it, it really was great. And third: he called like he said he would and let me know when it was ready--may seem like a normal thing but in my experience it is not all that standard, so I appreciated it. Everyone there was in a seemingly good mood--so helpful on a Monday morning. More

I returned to the dealership because of Marco. He always gives the best customer service. He always gives the best customer service. More

Available parts on site. Sale person was very concerned on my issues. I’ll always go back to Hyundai for service. Sale person was very concerned on my issues. I’ll always go back to Hyundai for service. More

thanks for the great service! was ready on time, and friendly staff, and prompt communication. was ready on time, and friendly staff, and prompt communication. More

Took our car twice after smelling a chemical smell and they could not fix it. They even said coolant level was correct but it was below the minimum and I had to point this out to the mechanic. For the they could not fix it. They even said coolant level was correct but it was below the minimum and I had to point this out to the mechanic. For the 3rd attempt to fix this problem I drove over an hour north to Skagit Hyundai who immediately fixed the problem. Highly recommend going to a dealer that actually fixes your car instead of this one which says they can fix things and do things, but can't and don't. David responds on review sites asking to email or call him but never responds. More

I’m pleased to have these people service my car. I can be sure it is done right. I can be sure it is done right. More

Best service ,Best dealer. Staff are very nice and welcoming especially Marco Domingo .Love this Dealer Staff are very nice and welcoming especially Marco Domingo .Love this Dealer More

We've been going to your facility for more than 10 years and the quality of service has always been good. However, we didn't think things could get better, but it did, this time around. Thank you Keith a and the quality of service has always been good. However, we didn't think things could get better, but it did, this time around. Thank you Keith and crew!!! More

Keith in the service department handled the recall service and two other complaints professionally and completely. He maintained communication as we waited and helped through the process. The techni service and two other complaints professionally and completely. He maintained communication as we waited and helped through the process. The technician Josh worked with my husband to educate us on a software issue. All in all things worked out well. More