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Secor Volvo Cars

New London, CT

4.8
1,487 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,487 reviews

December 11, 2025

I have been treated great! All employees were professional and gracious. My car was serviced exceptionally. I definitely will service my Volvo at this amazing dealership. More

by comasramirez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Service was done in less time than expected, and for less cost. Discount coupon helped even more. At 109K, our Volvo is just broken in! More

by CARLFRANZONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

I love Volvos and have had excellent experiences until I leased a car from Secor. The sales experience was great, but their service department does not provide good service. They are rude, grumpy, and not More

by gbar46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2025

Price was negotiated prior to coming in and kept to by the dealership. They were also good about running down available discounts that cost them nothing and saved me $1,000. More

by depalp1984
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Trafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Wonderful saleswoman. Easy to work with. Fast and efficient. She gave us all the info we needed to make a decision. More

by cjbuzzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Trafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Sales person Steve was excellent; no pressure and answered all questions . Everything on time and efficient More

by patfedor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Steve Plona was the BEST car sales person I've had in my 63 years. Some examples of his excellence started when he provided me with thorough test drive experience of two different XC60 cars. Next he deli More

by Sally
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Best car buying experience I’ve ever had. I would buy anything car from them. More

by Gerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

I recently had the absolute pleasure of working with Anthony and the team at secor volvo. I can confidently say this was the best car-buying experience I’ve ever had. From the moment I stepped onto the More

by Trixareforkids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Trafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Tom Feeney was great! !! Very thorough though the sales process and was very patient while I tried to “link up” my car! Love Secor Volvo NewLondon!!! More

by gberardinelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Feeney
1
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