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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,595 Reviews
Call Service Center (830) 303-4381

1,595 Reviews of Seguin Chevrolet - Service Center

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January 25, 2024

Monica was amazing and helped me when other chevy service departments wouldn't, I will only take my vehicles to Seguin Chevy now More

by Chevyboy41
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Jan 26, 2024 -

Seguin Chevrolet responded

Hi Chevyboy41, Thank you for your 5-star review. We are delighted to hear Monica made your service visit excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 24, 2024

Fast easy quick and clean I live nearby and it's convenient and always a pleasure to go. They were very busy but took me in and had my car ready much faster than I expected! More

by ADAMMOLINA
Recommend Dealer
Yes
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Jan 24, 2024 -

Seguin Chevrolet responded

Hey ADAMMOLINA, Thanks for sharing your outstanding 5-star review! We're delighted to hear that your vehicle service experience was fast, easy, quick, and clean. Providing efficient and convenient service is a top priority for us, and we're pleased to know that you had a positive experience. We appreciate your understanding, especially during busy times, and we're glad we could exceed your expectations by getting your car ready faster than anticipated. If there's anything else we can assist you with in the future, please feel free to let us know. Thank you for choosing us for your vehicle service, and we look forward to serving you again in the future! Best regards, Jeremy Sims, General Manager

January 23, 2024

It was very nice. Everyone was very friendly and very helpful Waited a little longer than usual but they explained why. More

by repairwoman58
Recommend Dealer
Yes
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Jan 24, 2024 -

Seguin Chevrolet responded

Hi repairwoman58, Thank you for your 5-star review. We are delighted to hear you were satisfied during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 21, 2024

Very friendly and took my car in right away. Thank you very much for taking my car in . More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 22, 2024 -

Seguin Chevrolet responded

Hello Rose, Thank you for sharing your 5-star experience! We're delighted to hear that you found our team, especially Kevin, to be very friendly and prompt in taking care of your car. Providing excellent service is our priority, and it's rewarding to know that we met your expectations. Safe travels, and thank you for choosing us! Best regards, Jeremy Sims, General Manager

January 20, 2024

Always clean, people are friendly & a little less in money than New Braunfels .Good service as always More

by twinkie6403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R.Martinez
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Jan 22, 2024 -

Seguin Chevrolet responded

Hello twinkie6403, Thank you for taking the time to share your feedback and for giving us a review! We're thrilled to hear that you find our dealership clean, our staff friendly, and our service good. We always strive for excellence, and we'd love to know how we can turn your 4-star experience into a 5-star one in the future. If there are specific areas where you think we can improve or any additional services you'd like to see, please feel free to share your thoughts. Your input is valuable to us, and we appreciate your continued support. We look forward to serving you again and exceeding your expectations. Best regards, Jeremy Sims, General Manager

January 19, 2024

Great service! !! I will forever go back! Dot dot dot dot dot dot dot dot More

by MISSJACKSON2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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January 17, 2024

Vehicle went in as scheduled and completed in a timely manner Work performed as requested More

by George L
Recommend Dealer
Yes
Employees Worked With
Tyson
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Jan 17, 2024 -

Seguin Chevrolet responded

George L, Thank you for your positive review! We're pleased to hear your vehicle service at Seguin Chevrolet met your 5 star expectations. Our team values your satisfaction, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

January 17, 2024

Paperwork said fluids were topped off but they were not. It would have been nice to fulfill that request. More

by JACKSONDARIEN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 17, 2024 -

Seguin Chevrolet responded

Dear JACKSONDARIEN34, We appreciate your feedback and apologize for any inconvenience you experienced. We take your concerns seriously, and our team is investigating the oversight regarding the fluid top-off. This falls short of our service standards. Please reach out to us directly (830) 303-4381 so we can address your concerns. Sincerely, Jeremy Sims, General Manager

January 17, 2024

Kind desk people. Always have to remind them my account is free oil change for life. Always short staff in mechanics. More

by EL_TEXANO81
Recommend Dealer
Yes
Employees Worked With
AJ Medrano
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Jan 17, 2024 -

Seguin Chevrolet responded

Dear EL_TEXANO81, Thank you for taking the time to share your feedback. We appreciate your kind words about our desk staff and your recognition of their friendliness. We apologize for any inconvenience regarding the reminders about your free oil change for life benefit and the occasional shortage of mechanics. Your input is valuable to us, and we're actively working on improving our processes to ensure a smoother experience for our customers. We appreciate your understanding and patience. If you can, please reach out to us (830) 303-4381 at our service department, so we can get in contact with you in regards to the issues you brought up and make sure things go much more smoothly during your next service visit. We look forward to continuing to serve you and appreciate your continued trust in our dealership. Sincerely, Jeremy Sims, Genera Manager

January 16, 2024

Awesome No no no no no no no no no no no no no no More

by JUDWILLETTATX
Recommend Dealer
Yes
Employees Worked With
Sam Hood
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Jan 16, 2024 -

Seguin Chevrolet responded

JUDWILLETTATX, We really appreciate your business and the 5 star review. We hope in the future our service continues meeting your 5 star standards! Sincerely, Jeremy Sims, General Manager

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