1,595 Reviews of Seguin Chevrolet - Service Center
I had a 1:30 pm appointment, I arrived at the dealership at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appoi at 1:15 pm, and didn't done until 3:30. My truck wasn't taken back until 2:30. I asked why do we make appointments, and was rudely told it's an appointment to meet with customer service, not the oil change time. I said that was unacceptable. More
Excellent customer service! ! Very attentive to the customer and caring, going far and beyond!! Consistent communication, trustworthy and transparent dealing with the customer. ! Very attentive to the customer and caring, going far and beyond!! Consistent communication, trustworthy and transparent dealing with the customer. More
Sam Hood was amazing to work with and is a true asset to the dealership. Mrs. Harper and her team are always the best to do business with. the dealership. Mrs. Harper and her team are always the best to do business with. More
Takes too long for repairs and parts. We lose money while the trucks just sit waiting for repairs We lose money while the trucks just sit waiting for repairs More
Communication was extremely poor. ..my corvette was water spotted from being rained on even though I asked specifically for it not to be parked outside ..my corvette was water spotted from being rained on even though I asked specifically for it not to be parked outside More
Monica went out of her way to get my truck repaired even though i didn't have an appointment. though i didn't have an appointment. More
Came in for TPMs light, in and out in 10 minutes technician said I had over air technician said I had over air More
Remarkable experience with Jeanette I would recommend my family and friends to ask for Jeanette She was the only person that always made sure we were comfortable and even asked if we needed a shuttle ride t family and friends to ask for Jeanette She was the only person that always made sure we were comfortable and even asked if we needed a shuttle ride to get food while we waited for our vehicle More