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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,641 Reviews
Call Service Center (830) 303-4381

1,641 Reviews of Seguin Chevrolet - Service Center

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November 30, 2023

It was super smooth and effortless. I couldn't be more thrilled with the experience or with the results. More

by Mcraewillc
Recommend Dealer
Yes
Employees Worked With
David Bryant
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Dec 01, 2023 -

Seguin Chevrolet responded

Hi mcraewillc, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 30, 2023

Quick check-in for service. Monica called me with information regarding service. Work done fast. Easy pickup More

by GRACIELA.GARCIA9591
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Dec 01, 2023 -

Seguin Chevrolet responded

Hi GRACIELA.GARCIA9591, We appreciate your 5-star review. We are delighted to hear Monica was helpful throughout your service visit. We hope to service your vehicle soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 30, 2023

Clean environment, staff were dressed in street clothes - I feel they should have had like a company shirt to identify who they are and would look very professional More

by PERLA.BARAJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t see no name tags so I can’t give any employee any props
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Nov 30, 2023 -

Seguin Chevrolet responded

Hi PERLA.BARAJAR, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 29, 2023

Reservation for oil change, I arrive on- time. Checked on vehicle 1.5 hours after arrival. It had not even been started. Shortly after my inquiry they moved vehicle into bay. More

by Greg.goodrich
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Nov 30, 2023 -

Seguin Chevrolet responded

Hi Greg.goodrich, We are deeply sorry for any inconvenience our company may have caused you. We would like to make things right and ensure your satisfaction. If you could please reach out to us by phone or email, we would greatly appreciate it. My phone number is 830-303-4381 EXT. 2035 and my email is gstehle@seguinchevrolet.com. We are looking forward to hearing from you and resolving this matter as soon as possible. Thank you for your understanding and patience.

November 29, 2023

Went in for an oil change and took almost 3hrs to get it done with only 2 customers in waiting area also was being overcharge on oil change done when it price was sent to my email, and was advertised on a s More

by SSFLORES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer - female
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Nov 30, 2023 -

Seguin Chevrolet responded

Dear SSFLORES17, We are deeply sorry for any inconvenience our company may have caused you. We would like to make things right and ensure your satisfaction. If you could please reach out to us by phone or email, we would greatly appreciate it. My phone number is 830-303-4381 EXT. 2035 and my email is gstehle@seguinchevrolet.com. We are looking forward to hearing from you and resolving this matter as soon as possible. Thank you for your understanding and patience.

November 29, 2023

Don't use the selling point of free oil changes for life if it's only 2 a year. More

by dawnawebb53
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Nov 30, 2023 -

Seguin Chevrolet responded

Hi dawnawebb53, We appreciate your kind review. We are glad to hear that your service visit was excellent. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 29, 2023

The people at Seguin Chevrolet are always friendly and very professional. I have every confidence in the service they perform on my car. More

by mcorbin1878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Seguin Chevrolet responded

Hi mcorbin1878, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 28, 2023

Professional My experience was wonderful and professional Kordell did make sure everything I needed was done More

by DELSMB
Recommend Dealer
Yes
Employees Worked With
Cordell
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Nov 29, 2023 -

Seguin Chevrolet responded

Hi DELSMB, We appreciate your 5-star review. We are delighted to hear working with Kordell made your car-buying experience excellent. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 28, 2023

Salesman who help me the my purchase was very helpful and very friendly and helpful More

by Edward.Adame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Toliver, Anthony Medina
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Nov 29, 2023 -

Seguin Chevrolet responded

Hi Edward.Adame, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your service. We hope to see you soon. Tale care. Sincerely, Jeremy Sims, General Manager

November 27, 2023

Nice and friendly staff, quick to assist customers as walking in the door… I would recommend family and friends for services and also purchasing a vehicle More

by CARDENAS.JEANNETTE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Seguin Chevrolet responded

Hi CARDENAS.JEANNETTE71, We appreciate your 5-star review. We are delighted to hear you had an excellent purchase experience with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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