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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,588 Reviews

1,588 Reviews of Seguin Chevrolet - Service Center

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November 02, 2023

I had a part that went out while the warranty was still active. Y’all had replaced this part 10 months ago and it was in your records. However this wasn’t caught by y’all nor was it passed along after I po More

by MSTEWARD2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Favors
Nov 10, 2023 -

Seguin Chevrolet responded

Dear MSTEWARD2315, We would like to apologize for any inconvenience caused during your recent visit. We understand that the lack of communication may have caused frustration and we are actively working on improving our communication between the advisors and customers. If you wouldn't mind, please feel free to contact Gart Stehle a call at 830-303-4381 ext. 2035 or send me an email at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Aok on time l like making the appointment so it is in out and it was free Josefina L Vigil More

by Jvigil001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Seguin Chevrolet responded

Hi Jvigil001, Thank you for your kind review. We are glad to hear our team took excellent care of you during your stay. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 01, 2023

I trust Seguin Chevrolet to provide complete, thorough and reliable service on my vehicle for a fair price and within a reasonable amount of time. Having purchased my vehicle one year ago from them, it h More

by SHARMAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Luis Hernandez, Jennifer Cuellar
Nov 02, 2023 -

Seguin Chevrolet responded

Hi SHARMAGNE, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 29, 2023

Best dealership I’ve ever used! !! Once you walk in, smiles from everyone. The environment is ecstatic and very positive. The process was extremely easy from start to finish. Very, v More

by DRAMAFREE2287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Luis Hernandez, Peyton Macy
Oct 30, 2023 -

Seguin Chevrolet responded

Hi DRAMAFREE2287, Thank you for your 5-star review. We are delighted to hear you were satisfied from start to finish throughout the process. We hope to work with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 29, 2023

Great customer service. They really kept me informed on the condition of the vehicle I was purchasing. More

by NOEAMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denzel Shular, Joshua Mitchell, Anthony Hernandez, Luis Hernandez, Michael Littlefield
Oct 30, 2023 -

Seguin Chevrolet responded

Hi NOEAMIL, Thank you for your 5-star review. We are glad to hear our team provided excellent service throughout your stay. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 28, 2023

Didn’t like hidden charges asked them to check radio no word on it when I left other rad problem try used a tie strap on a new truck come on 👎 will deal with another Chevrolet dealership More

by FD572240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 16, 2023 -

Seguin Chevrolet responded

Dear FD572240, We would like to sincerely apologize for any inconvenience that we may have caused you. We are committed to providing the best possible service and experience to our customers, and we regret falling short of your expectations. If you would be willing to contact me, I would be more than happy to assist you with any concerns you may have regarding your radio. Your feedback is important to us and we would like to know more about your visit with us. You can reach me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. Thank you for your understanding and we look forward to hearing from you soon. Sincerely, Jeremy Sims, General Manager

October 28, 2023

Great service always. They treat me well and take care of my vehicle. I appreciate their customer service. Always have nice amenities while waiting . However, they need More

by DMROBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2023 -

Seguin Chevrolet responded

Hi DMROBLES, Thank you for your positive review. We are delighted to hear you had an excellent service experience with us. We hope to work with you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

October 28, 2023

They are polite. Service is easy. I have had not one issue with them. Excellent service More

by CLAUDIAKROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 30, 2023 -

Seguin Chevrolet responded

Hi CLAUDIAKROUSE, Thank you so much for leaving a 5-star review! Our team is thrilled to hear that we were able to assist in servicing your vehicle. We are committed to providing top-notch service and we’re happy to know that we met your expectations. We look forward to seeing you in your future visits and hope you have a great day! Sincerely, Jeremy Sims, General Manager

October 27, 2023

Very prompt repair , took care of my concern, friendly staff , good techs , will come back More

by George L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 30, 2023 -

Seguin Chevrolet responded

Hi George L, Thank you for your 5-star review. We are delighted to hear our team took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 27, 2023

Always the best service with Nancy Harper and crew at Seguin Chevrolet. Love them all. More

by LollaPage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Don’t know name
Oct 30, 2023 -

Seguin Chevrolet responded

Hi LollaPage, Thank you for your 5-star review. We are glad to hear Nancy was excellent to work with. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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