Serra Buick GMC Champaign

ihave had this car serviced here since it was purchased and always had very good service. I also have a 2007 buick lacross that I purchased here and have had it serviced with satifactory results, this car and always had very good service. I also have a 2007 buick lacross that I purchased here and have had it serviced with satifactory results, this car currently has 77000 miles. Jerry penrod More

I have always found Worden-Martin to be excellent in both sales and service! Matt took good care of us in the sales end of the transaction - and George, our service advisor, always takes care of us in the s sales and service! Matt took good care of us in the sales end of the transaction - and George, our service advisor, always takes care of us in the service department! We have bought numerous vehicles from Worden-Martin and have always been pleased - More

I recently had my Buick in for an oil change, tires checked, etc. I was very happy with the service and with the time frame that I was there. George and Mike always take good care of my car for me. checked, etc. I was very happy with the service and with the time frame that I was there. George and Mike always take good care of my car for me. I appreciate their friendlyness. They have been the only dealer to work on my car, and I am perfectly happy. More

Dan is trusted, knows his stuff and takes a genuine interest in my car. With his help and advice, my Pontiac will go 200,000 miles and beyond. interest in my car. With his help and advice, my Pontiac will go 200,000 miles and beyond. More

THIS PLACE IS HORRIBLE. COLLEGE STUDENTS DO NOT GO TO THIS PLACE FOR ANY SERVICE REPAIRS. I went there because my window would not roll up. They said they would take door panel off and see what is caus THIS PLACE FOR ANY SERVICE REPAIRS. I went there because my window would not roll up. They said they would take door panel off and see what is causing automatic window to not roll up. Few hours later they called me and said that it was the window regulator and priced it at 495.00. Upset by price, I had to get it done. They called me back and said sorry we can't get part until Tuesday. Do you want us to just keep it over weekend and work on it first thing Tuesday. I decided it was best to just keep it in their garage as it was supposed to storm heavily. I forgot something in my vehicle so went back there to grab needed items. Upon my arrival, they were very hesitant when I showed up. When I went back to my car NOTHING WAS DONE TO IT. DOOR PANEL WAS NOT OFF AND NOTHING WAS LOOKED AT. They lied straight to me on the phone saying it was definitely the window regulator and that they had it all apart. I was furious. The guy, GEORGE, DID NOT KNOW WHAT TO DO AS HE WAS CAUGHT. He basically said well I never said it was apart. I told him that was ridiculous because I thought about taking it home, but was told it was a huge hassle to get the door panel back on and pull up the window for the weekend. I GOT MY KEYS AND LEFT-WENT TO HYUNDAI DEALER AND THEY LOOKED AT IT AND IT ACTUALLY WAS THE REGULATOR AND GEARS ON MOTOR WERE BAD. THAT PLACE DIDN'T EVEN LOOK AT MY CAR AND TOLD ME WHAT WAS WRONG AND THE ESTIMATE. TO TOP IT OFF THEY WANTED ME TO PAY 150 DOLLARS TO JUST HAVE THEM PUT IT BACK TOGETHER AND PULL UP WINDOW...WHEN NOTHING WAS APART. More

Dan Hildebrand and Bob Troy are the best. I always know that the work was done correctly the first time, I would go anywhere else. that the work was done correctly the first time, I would go anywhere else. More

We visited Worden Martin to have an oil change on our vehicle. We learned the tie rods needed replacing, and George Tsevelekos was very helpful; explained how much was covered under our extended warrant vehicle. We learned the tie rods needed replacing, and George Tsevelekos was very helpful; explained how much was covered under our extended warranty, and provided transportation to a restaurant while we waited for the work to be done. We are always pleased with the work we have done on our vehicle, and will continue to come to Worden Martin GMC. More

Have used this dealership for many years, all with great satisfaction. I've purchased several cars and use their service department regularly - and expect to continue to do so. I often urge others to also v satisfaction. I've purchased several cars and use their service department regularly - and expect to continue to do so. I often urge others to also visit Warden-Marten Buick GMC. More

George, Dan & Ernie are great. I never have problems at Worden Martin. I'm always treated with respect and the guys go out of their way to make sure I get my car back quickly and their shuttle drivers at Worden Martin. I'm always treated with respect and the guys go out of their way to make sure I get my car back quickly and their shuttle drivers are great too! More

Overall I'm pleased with the dealership. My only concern is that the entire Service Advisor group isn't overly friendly. They get me in quickly - the work is done quickly and they are very helpful. concern is that the entire Service Advisor group isn't overly friendly. They get me in quickly - the work is done quickly and they are very helpful. Of all of the SA's I've dealt with in CU - yours are the best. It just would be nicer if they smiled and were a truffle more friendly. More