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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.7
292 Reviews

292 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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April 08, 2025

Service was great . Waiting time was short always use Serra. I purchased my Cadillac in 2009 and have been pleased with the service so far.Thinking about another C More

by jbraxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your feedback with us. We are happy to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been positive over the years since you purchased your Cadillac in 2009. It's great to know that you're considering another Cadillac and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

April 08, 2025

All was fine. Nice young man got my car and returned it. I am visually comprised so this was helpful More

by mrgaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind review! We're glad to that everything was fine with your experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that our team member was able to assist you with your vehicle in a way that was helpful. We appreciate your feedback and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

April 06, 2025

The entire team is always so friendly. Quick and always willing to take me to work and pick me up if needed. More

by buttons910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you have had such a positive experience with our friendly team at Serra Chevrolet Buick GMC Cadillac. Providing quick and reliable service is our priority, and we’re happy to assist with transportation needs as well. We look forward to serving you again soon! Sincerely, Your Friends at Serra Jackson

March 27, 2025

Thankful they took the time to complete and test the replacement part before handing back to me. It took longer but I do feel more confident. More

by janeanndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your thoughtful review! We're glad to hear that you appreciate the extra time we took to ensure the replacement part was tested thoroughly. Your confidence in our service at Serra Chevrolet Buick GMC Cadillac means a lot to us. We look forward to seeing you again for any future needs! Sincerely, Your Friends at Serra Jackson

March 25, 2025

Good service everyone was polite and courteous service time was adequate and friendly as always More

by bwilson3274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide polite and courteous service, and we're glad to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 22, 2025

I don't choose to respond to this question, my rating state my opinion, Thank you More

by davidgargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 21, 2025

They were awesome and well managed! Our manager was extremely nice and took great care of us. More

by baileighhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our manager took such good care of you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

March 18, 2025

Great experience…Stan really took care of me…finished work a lot sooner than I expected. More

by ccrockarell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan I service
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Mar 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Serra Chevrolet Buick GMC Cadillac. It's fantastic to know that Stan took such good care of you and that we were able to complete the work sooner than expected. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 16, 2025

Great service before, during, & after the sell. Fair competitive pricing. Have traded with these folks for years. Good people! More

by hoyt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you experienced great service throughout your car-buying journey with us and found our pricing fair and competitive. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson

March 14, 2025

Great service, Stan in service was super nice, explained what needed to happen, took great care of my car More

by kricharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan in service
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Mar 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced great service at Serra Chevrolet Buick GMC Cadillac and that Stan was able to assist you so well. We appreciate your kind words and hope to see you again for any future vehicle needs! Sincerely, Your Friends at Serra Jackson

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